200+ applicants

Company

Original Job Post

Upstart · 3 days ago

Staff Analyst, Operations Analytics

United States

Full-time

Remote

Senior Level

$157K/yr - $218K/yr

6+ years exp

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Artificial Intelligence (AI)Automotive

Insider Connection @Upstart

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Lead and develop analytical capabilities and drive in-depth analyses on servicing and operations, including loss mitigation, fraud prevention, customer experience, compliance and operations efficiency, etc.

Own building regular business update narratives at the exec level, leveraging data and trends

Collaborate with Product and Operations leaders to shape product, process and tech roadmaps, administer A/B tests, monitor results and generate data driven recommendations

Build data and analytical foundation for servicing and operations, including data pipelines, self serve reporting

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

PythonRGSheetExcelSQLDatabricksDBTLookerSnowflakeRedshiftTableauModeData ModelingData PipelinesAnalytical StorytellingEconomicsMathematicsData ScienceQuantitative FieldsCoachingMentoring/B TestingFinancial AnalysisOperational AnalysisExecutive CommunicationCross-Functional CollaborationConsumer LendingOperations ManagementProblem-SolvingCollaboration

Required

6-8+ years work experience in increasingly senior analytical roles in technology and finance industry

Experience in credit, product or operations analytics, proficient in Python / R, GSheet / Excel, SQL

Experience working with large datasets, unstructured data, data modeling, and data pipelines using tools like Databricks, DBT, Looker, Snowflake, Redshift, Tableau, Mode

Experience deriving actionable insights from analysis and analytical storytelling

Degree in Economics, Mathematics, Engineering, Data Science or other quantitative fields

Preferred

Experience in coaching and mentoring junior team members on technical subjects

Strong experience conducting and evaluating A/B tests, ideally in Financial and/or Operational related fields

Ability to craft executive-ready narratives around complex business or operational topics and successfully influence VP+ decision making

Demonstrated ability to work collaboratively and in deep partnership with cross-functional teams

Demonstrated ability to balance multiple workstreams and priorities; experience influencing up and cross functionally to maximize positive impact to the organization

Experience in consumer lending, and knowledge of pre and post origination operations

Benefits

Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart

401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings

Employee Stock Purchase Plan (ESPP)

Life and disability insurance

Generous holiday, vacation, sick and safety leave

Supportive parental, family care, and military leave programs

Annual wellness, technology & ergonomic reimbursement programs

Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering

Catered lunches + snacks & drinks when working in offices