Senior Performance Engineer @ Citi | Jobright.ai
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Citi · 3 days ago

Senior Performance Engineer

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Responsibilities

Ensure the goals of functional area are delivered to appropriate Operations & Technology (O&T) organizations
Oversee O&T spending to ensure the firm's finances are budgeted and spent according to the Chief Technology officer’s (CTO) technology strategies
Manage overall execution of IT strategy and roadmap for the technology area
Lead operational readiness and conformance to global operational standards for ongoing operation and support
Utilize an in-depth understanding of how engineering integrates within technology and commercial awareness
Responsible for training and coaching team members, performance management activities, monitoring quantity and quality of work, and addressing development needs for assigned personnel
Make evaluative judgment based on analyzing information in complicated or unique situations; utilizing multiple sources of information
Impact engineering through overseeing planning, finances / budget, end results and policy setting
Negotiate with senior leaders across functions and with external parties, as required
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Demonstrates an in-depth understanding of how Performance Engineering integrates within the overall technology function to achieve objectives; requires a good understanding of the industry.
Improve the service level objective our team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices.
Apply testing methodologies, principles, and processes to define and implement key metrics to manage and assess the performance testing process including test execution and defect resolution
Provide guidance to other team members on managing availability and performance of mission critical services, building automation to prevent problem recurrence, and building automated responses for non-exceptional service conditions.
Lead designs of major software components, systems, and features to improve the availability, scalability, latency, and efficiency of business-critical services
Drives continued cost reductions and efficiencies across the portfolios supported by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training
Coaching members of the team and outside the immediate reporting line about the best practices and recognizes anti-patterns that are quickly addressed.

Qualification

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People ManagementFinancial ServicesProject ManagementDesign MetricsAnalytics ToolsBenchmarkingOperational Process ImprovementProblem-SolvingCommunicationAnalytical ThinkingAdaptabilityTime Management

Required

10+ years of relevant experience in an Engineering role with commensurate experience in people management.
Experience working in Financial Services or a large complex and/or global environment
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement
Bachelor’s degree/University degree or equivalent experience

Preferred

Master’s degree preferred

Benefits

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays

Company

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1014)
2022 (1194)
2021 (958)
2020 (960)

Funding

Current Stage
Late Stage

Leadership Team

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David Bailin
Chief Investment Officer
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Ford von Weise
Director, Global Head - Aircraft Finance
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Company data provided by crunchbase
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