Capital One · 2 days ago
Manager, Product Manager - Claims Servicing
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Actively HiringComp. & Benefits
Insider Connection @Capital One
Responsibilities
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how customers should be serviced in both digital and digital-human interactions
Learning constantly. Working deeply with customers, associates, designers, technologists, and data scientists to build cutting-edge solutions
Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning the way to something dramatically better
Sharing openly. Telling stories that change the way people think about building products and solving problems, and illustrating the power of software
Connecting creatively. Jumpstarting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products
Succeeding strategically. Solving the right problem and holding on the wrong one
Qualification
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Required
At least 3 years of experience working with cross-functional teams to deliver consumer experiences.
At least 3 years of experience working on the core product platforms that power digital experiences
At least 3 years of digital industry experience for consumers
Bachelor’s Degree or military experience
Preferred
At least 3 years of experience with web and client-side mobile platforms
At least 2 years of experience as a Product Owner in an Agile development process
MBA
Benefits
Competitive salary and equity (including a robust 401(k) plan)
Excellent medical and dental insurance (and other health benefits)
Continuous learning budget
Highly supportive and “bought in” leadership environment
Company
Capital One
Capital One is a diversified banking company that offers early and later stage venture, and debt financing investments.
Funding
Current Stage
Public CompanyTotal Funding
$954MKey Investors
Berkshire Hathaway
2023-05-15Post Ipo Equity· $954M
1994-11-25IPO· nyse:COF
Recent News
Business Journals
2024-06-05
2024-06-04
San Francisco Business Times
2024-06-04
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