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Company

Original Job Post

Thermo Fisher Scientific · 2 days ago

Sr Site Specialist, Media and Buffer Prep

Boston, MA

Full-time

Onsite

Mid Level

$25/hr - $26.50/hr

2+ years exp

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Responsibilities

Use inventory/order management electronic systems to perform various activities such as on-site program replenishments, receiving, order entry, and customer service.

Perform laboratory services including order delivery, glassware processing, and chemical inventory receipt/reconciliation.

Analyze and maintain reports to ensure contractual requirements are met.

Work within computer systems following standard operating procedures.

Proactively address customer concerns and process improvement activities.

Handle chemicals, media, and prepare solutions according to research requirements.

Participate in team and customer meetings to support research needs.

Qualification

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Laboratory ExperienceData EntryComputer ProficiencyMicrosoft OfficePersonal Protective EquipmentProblem-SolvingCommunicationCustomer ServiceInterpersonal Skills

Required

Must be Legally authorized to work in the United States without sponsorship.

Must be able to pass a comprehensive background check to include drug screening.

High school diploma or equivalent required.

2 years of related experience within a laboratory setting is preferred.

Able to read, write, and speak English fluently

Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.

Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.

Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.

Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses interpersonal skills to multi-task and meet due dates as needed.

Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)

Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes, bump hats, and/or safety glasses.

Requires the ability to lift, push, and pull 30-40 pounds consistently; may be required to lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.

Regularly required to stand or walk for prolonged periods.

Ability to work overtime, as needed.

Preferred

Associate degree in a related field preferred, or experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

Experience working in customer service is also a plus.