200+ applicants

Company

Original Job Post

Carrot Fertility · 4 days ago

Systems Associate, JIRA

United States

Full-time

Remote

Mid Level

$70K/yr - $80K/yr

3+ years exp

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Responsibilities

Administration and Configuration: Oversee the setup, customization, and ongoing management of Jira and Confluence to meet the needs of the Operations team.

Collaboration: Work closely with Customer Success, Finance, Product, and Engineering teams to design and implement workflows and automation that enhance process efficiency and maximize the value of Atlassian tools across departments.

Process Improvement: Identify opportunities for process improvements within Jira and Confluence and drive initiatives to enhance their structure and usage.

Customization and Automation: Manage and customize Jira projects and workflows, create and maintain automation rules, and establish views, dashboards, and reports to support various team needs.

Subject Matter Expertise: Act as a key resource within the team, providing expert advice and guidance on best practices for using Jira and Confluence to drive quality and efficiency.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Atlassian JiraAtlassian ConfluenceWorkflow DesignAutomationProject ManagementDashboard ManagementReport GenerationCollaborationCommunicationOKR frameworkManagerial collaborationHigh-growth environmentsProblem-solving

Required

At least 3-5 years of experience in administration and configuration of Atlassian Jira and Confluence.

Proven experience in designing and implementing workflows and automation within Jira and Confluence.

Skills: Strong understanding of Jira and Confluence setup, customization, and management.

Proficiency in creating and managing Jira projects, workflows, automation rules, dashboards, and reports.

Interpersonal Skills: Strong collaboration skills to work effectively with Customer Success, Member Success, Finance, Product, and Engineering teams.

Ability to communicate clearly and effectively with team members and stakeholders.

Educational Background: Bachelor’s degree in a relevant field such as Information Technology, Business Administration, or a related discipline (or equivalent experience).

Preferred

You have experience working within an OKR framework

Experience working closely with manager and Director-level leaders

You have prior exposure to high-growth work environments

Benefits

Health and wellness benefits

Retirement savings plans

Short- and long-term incentives

Parental leave

Family-forming assistance

Company

Carrot Fertility

Glassdoor

2.7

Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography.

Founded in 2016

Sacramento, California, USA

201-500 employees