113 applicants

Company

Original Job Post

Gusto · 4 days ago

Product Lead, Help Platform

Greater Chicago Area

Full-time

Remote

Senior Level

$186K/yr - $222K/yr

7+ years exp

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Bookkeeping and PayrollEmployee Benefits

H1B Sponsorship

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Responsibilities

Develop a deep understanding of the different users and customers and how their varying needs translate into product requirements.

Partner with engineering, design, and data science and across cross-functional teams such as Customer Experience and Ops to create solutions that ultimately delight customers.

Identify emerging technologies and industry trends (such as AI), build business cases, and define product vision and strategy.

Use data and experiments to make decisions that improve the customer experience and business metrics.

Create intuitive internal tooling that is tightly coupled with the product to enable Support and Ops to quickly and accurately help users.

Qualification

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Product ManagementEnterprise SolutionsRegulated EnvironmentsProcess ImprovementStrategic PlanningMetricsProblem-SolvingTeam ManagementLeadershipCreativitySoftware DevelopmentOperational Experience

Required

7+ years of product management experience with 2+ years of managing a team

Track record of delivering enterprise and/or platform solutions in regulated environments like HR, finance, or healthcare

Deep understanding of product experiences that enable process improvement and better workflows and operations

Ability to set a strategy and translate it to a roadmap and metrics with end-to-end execution

Creating and growing diverse and passionate product teams

Zest for learning and first principles thinking

Preferred

Software development or operational experience is a plus

Benefits

Health Insurance

401(k)s

Expert HR

Team management tools

Company

Gusto

Glassdoor

3.2

Gusto provides a cloud-based payroll, benefits, and human resource management solution for businesses.

Founded in 2011

San Francisco, California, USA

1,001-5,000 employees

https://www.gusto.com

H1B Sponsorship

Gusto has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (14)

2022 (31)

2021 (32)