200+ applicants

Company

Original Job Post

Equitable · 1 day ago

Technology Strategy Claims Lead Analyst

United States

Full-time

Remote

Senior Level

$87K/yr - $130K/yr

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Responsibilities

Serve as an influential intermediary between the assigned business clients and the IT teams, guiding team members on claims processing projects.

Develop processes, workflows, and documentation in collaboration with the business.

Coordinate and prioritize the delivery of features and enhancements based on business value and impact.

Manage monthly release planning and prioritization, review and approve the release scope, schedule, and quality.

Coordinate and validate changes and enhancements with internal and external stakeholders.

Oversee end-to-end UAT activities, ensuring the system meets business and technical requirements.

Undertake complex analysis to develop detailed user stories or requirements.

Work closely with the testing team to identify and resolve issues prior to roll-out.

Oversee business requirements and process design in the implementation of a SaaS platform for claims management.

Assist with defining interfaces between the platform and Equitable systems.

Assist in the plan to convert off and sunset existing claims platforms.

Oversee and participate in the testing and roll-out of the new claims systems.

Qualification

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Disability Claims ManagementClaims System SolutionsEmployee BenefitsData ProcessingInterpersonal SkillsRelationship ManagementInfluencingNegotiationCommunicationAdaptabilityProblem-SolvingTime ManagementSQL

Required

Strong knowledge of disability claims management, including the relevant policies, procedures, and regulations.

Experience with claims system solutions and processes, and the ability to learn new systems quickly.

Strong interpersonal and relationship management skills, able to foster working relationships within the tech strategy team, IT, business colleagues, external vendors, brokers, and agents.

Knowledge of business and technology practices and trends, and the ability to adapt to changing needs and requirements.

Strong influencing, negotiation, and elicitation skills, able to gather and analyze business requirements and translate them into technical specifications.

Experience in employee group benefits, especially in the disability insurance domain.

Strong analytical skills, able to understand and process complex data and information, and identify and resolve issues.

Excellent written and verbal communication skills, able to communicate effectively with technical and non-technical personnel, using clear and concise language.

Ability to operate in a challenging and fast-paced team environment, managing multiple tasks and priorities, and meeting deadlines.

Possess a high level of productivity, reliability, responsibility, attendance, dependability, organization, and accuracy.