97 applicants
SS&C Technologies · 4 days ago
Product Manager
New York, NY
Full-time
Hybrid
Senior Level
$100K/yr - $120K/yr
5+ years exp
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Hiring Manager
David Schoene
Insider Connection @SS&C Technologies
Responsibilities
Responsible for managing the WalletShare for Mutual Funds product, including the user interface.
Coordinate with other product managers and relationship managers to capture client feedback, develop requirements, and manage the sprint process with technical partners.
Develop the strategic and technical vision for the product roadmap to help clients leverage data for strategic goals.
Work with Product Management, Product Development, Sales teams, and Leadership to develop and maintain the product roadmap.
Manage client contact and product deliverables, drive the product roadmap, and onboard new clients.
Coordinate across teams to ensure product feedback is gathered, new clients are onboarded, and technical issues are resolved.
Align resources to respond to client needs and maximize client value.
Communicate client feedback across teams to inform the product roadmap and help the Sales team capture product value.
Partner with the Client Relationship team to ensure successful client onboarding, training activities, and ongoing client outreach.
Qualification
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Required
5-10 years of related experience
Bachelor’s Degree (major in Economics or Finance preferred but not required)
Focus – at ease weighing different views and making smart, quick decisions, especially under pressure. Ability to organize and keep track of multiple clients while maintaining individualized relationships with key stakeholders
Excellent Communication – you know what to say and more importantly, how to say it. Comfortable having difficult conversations without impacting the integrity of the established relationship. Strong communicator, both verbal and written. Ability to establish and maintain long term relationships, in person and over the phone
Go-Getter – willing to go the extra mile with a strong work ethic; self-directed and resourceful. Knows how to take initiative to propose solutions or solve problems. Ability to look back at history and forward to possibilities to create solutions for our clients
Achiever – committed to achieving results, independently and as part of a team. Responsive to client’s needs, big or small, so that each one feels as if they are the most important. Capable of understanding the strategic impact of decisions while operating effectively at a tactical level to achieve results
Ability to: Gain a full understanding of all Distribution Intelligence Solutions services offered, and effectively communicate this information to prospects, clients and all internal and external stakeholders
Prioritize, multi-task, and perform effectively under pressure
Manage, administer, and track usage analytics with goal of increasing usage and ensuring clients are able to effectively use data and user interface
Communicate with management on progress and performance of trainees and provide reporting to all levels of management
Continually develop new aspects of all the products and services offered by the division by participating in ongoing product development, capturing enhancements in training documentation and providing training to clients
Excellent Communication skills
Excellent reporting and presentation skills a must. Ability to speak to stakeholders from all aspects from business and add value to decision-making
Strong organization, communication, and collaboration skills. Can multitask with ease
Demonstrated success in planning and controlling account related activities; use of delegation and effective communication
Demonstrated leadership qualities such as strategic thinking and issue resolution
Attention to detail and strong organizational skills to manage client contact
Ability to manage multiple customer relationships; previous customer experience a must-have
Creative thinking and out of the box solution mindset
Ability to understand client business model and proactively create opportunities to drive value
Deep understanding of Agile and Scrum methodology
5+ years of experience in financial services industry
5+ years of experience in a customer service or training capacity
Preferred
Understanding or experience in Salesforce platform is nice to have
Benefits
401k Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical, Dental, Vision
Employee Assistance Program
Parental Leave
Discounts on fitness clubs, travel and more!
Company
SS&C Technologies
SS&C is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial
10,001+ employees
H1B Sponsorship
SS&C Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (50)
2022 (33)
2021 (34)
2020 (26)
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-05-02Post Ipo Debt· $750M
2010-03-31IPO· nasdaq:SSNC
2005-07-27Acquired· by The Carlyle Group ($942M)
Leadership Team
Bill Stone
Founder and CEO
Anthony Caiafa
Chief Technology Officer
Recent News
2024-05-24
Yahoo News New Zealand
2024-05-24
Yahoo Finance
2024-05-24
Company data provided by crunchbase
