Hitachi Energy · 4 days ago

Account Manager

Tennessee, United States

Full-time

Onsite

Mid Level

3+ years exp

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Responsibilities

Account Strategies – Participates in the development of sales strategies for accounts by providing the customer’s current business and long-term plans within an account team environment.

Sales Targets – Proposes sales targets and inputs to grow margins for the account and ensures their achievement with a structured follow-up process

Account plan – Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls

Customer Relations – Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilities and conducts customer negotiations.

Customer Knowledge- Develops, maintains and shares detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.

Volume and Profit – Sells products/solutions/services to customers, focusing on volume, mix and profitability targets.

Market Activity – Monitors competitors’ activity with each account and ensures that appropriate response strategies are formulated and implemented.

Sales – Creates added value for the customer and Hitachi Energy by ensuring a deep understanding of the customers applications. Communicates details in accordance with Hitachi Energy supply, offering and strategy. Instills customer confidence based upon strong technical understanding of products/systems and communication of that knowledge into customer solutions. Challenges internal and external to explore new options and solutions.

Marketing – Coordinates the use of internal or external resources (e.g. – technical, advertising and marketing) in order to provide value added service to accounts.

Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Qualification

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Project ManagementSalesMarketingSales/Business DevelopmentBeverage Market KnowledgeEnergy Market KnowledgeWork AuthorizationProblem-SolvingAnalyticalLeadershipCustomer RelationshipSales & MarketingPower TransmissionDistribution ProductsTransformer SystemsSwitchgearHigh Voltage Breakers

Required

Bachelor’s degree with minimum of 3 years’ account management/sales experience.

Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

Experience above should be in some combination of Engineering, Project Management, Sales, and/or Marketing

Sales/Business Development experience working with clients in the food and beverage and/or energy markets

Willingness to travel up to 20% of the time.

Strong customer relationship skills; Exceptional analytical skills and leadership abilities.

Preferred

Experience working with food & beverage clients is a plus.

Recent experience working with the sales & marketing of Power Transmission and Distribution products (e.g. transformer systems, switchgear, high voltage breakers, etc.)