200+ applicants

Company

Original Job Post

ALTOUR · 3 days ago

Global Account Manager - Corporate Travel

United States

Full-time

Remote

Senior Level

5+ years exp

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Travel

Work & Life Balance

Insider Connection @ALTOUR

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Develop and maintain effective client relationships at the decision-maker level in order to maximize revenue from all ALTOUR products and services.

Develop and execute customer service call plans and account reviews.

Provide proactive, consultative service and state-of-the-art product enhancements to accounts.

Negotiate preferred vendor programs for corporate clients including air, car, hotel, and credit card.

Present client reviews to ensure that ALTOUR Value Statement is understood.

Consult with clients on travel management practices such as travel policy, best practices, traveler safety, benchmarking, visa requirements, VAT reclamations, etc.

Maintain client database of negotiated programs.

Serve as project manager between ALTOUR and corporate clients regarding on-line booking products and services, including implementation schedule and product penetration.

Communicate progress and status of activity to management.

Provide data analysis and consultation for optimal cost savings travel programs.

Facilitate customer needed travel education opportunities.

Manage partner agency and customer global portfolio.

Develop and execute strategic business plans.

Differentiate ALTOUR program’s value.

Develop in-depth understanding of assigned clients.

Influence client decisions.

Build relationships for success.

Cross-sell ALTOUR products and services.

Develop in-depth understanding of the business travel market.

Data consolidation and business analysis.

Negotiate profitable contracts.

Project Management delivery.

Management of partnership satisfaction.

Performs other duties as requested.

Manage and report on service level agreement and scorecard of overall partnership program.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Travel industry knowledgeSabre computerTicketing transactionsInternational itinerariesRate structuresOnline booking toolsPremium travelersProblem solvingInitiativeInterpersonal communicationRelationship buildingAttention to detailConscientiousnessFlexibilityPatienceWillingness to learn