200+ applicants

Overview

Company

Original Job Post

Capital Impact Partners · 3 days ago

Salesforce Technology Implementation Trainer

United States

Full-time

Remote

Mid, Senior Level

$76K/yr - $91K/yr

5+ years exp

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Comp. & Benefits

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Responsibilities

Designing, developing, and delivering in-person and virtual Salesforce CRM training sessions

Creating and maintaining learning guides for current and future employees

Staying knowledgeable about Salesforce CRM features and capabilities and sharing relevant information with end-users

Communicating with end-users through user-friendly and informative messages

Gathering insights and metrics through feedback loops to improve training

Collaborating with key stakeholders to ensure successful implementation, utilization, and adoption of training programs

Using data analysis to improve user adoption

Conducting readiness assessments to inform training and communications

Designing, developing, and delivering Salesforce CRM training and communications

Conducting training sessions, workshops, and webinars for existing employees and new hires

Staying updated on new Salesforce features and incorporating them into training and communications

Developing metrics to measure adoption effectiveness

Coordinating with internal business and technology teams as well as vendor partners

Collaborating with design and development teams to enhance functionality and user experience

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce CRMTraining DevelopmentVirtual TrainingProblem-SolvingHard WorkingCollaborationCommunication

Required

Minimum of a Bachelor's degree in Business, Accounting, or a related field is required. Education level will be evaluated considering both education and work experience

5 years of experience as a trainer with Salesforce cloud solutions

Familiarity with principles and practices of learning and communications

Experience in developing and delivering Salesforce CRM training both in-person and virtually

An orientation towards learner-focused service and a commitment to delivering high-quality content

Proven ability to engage learners and ensure that the content is relevant to the target audience

Strong presentation skills

Capable of working collaboratively in a team environment

Effective prioritization and execution of tasks in a fast-paced and growing environment

Exceptional written and verbal skills with a strong focus on building rapport and listening