Oscar Health · 4 days ago

Associate Director of Solution Design

United States

Full-time

Remote

Director

$130K/yr - $170K/yr

7+ years exp

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Responsibilities

Design and implement new campaign development processes while anticipating potential future use cases to ensure long-term scalability in solution design.

Be a key externally facing part of the +Oscar organization, and be able to interface with clinical, marketing, and operational stakeholders at clients teams to bring campaign solutions to their challenges

Support campaign programming and portfolio design for prospects in partnership with Business Development

Own campaign strategy and design based on key client inputs and requests

Manage a team of Technical Implementation Associates to execute campaigns you design

Act as the technical representative of Campaign Builder in relevant client calls, ensuring campaigns are scoped effectively and clients understand relevant technical and clinical capabilities

Partner with Customer Success to consult, recommend and upsell other +Oscar products to clients

Aggregate and synthesize client insights and feedback, and campaign design and results to help influence Product roadmap.

Create and maintain documentation to make Campaign Builder operational processes sustainable and scalable.

Synthesize market intelligence and competitor campaign strategy to inform commercial strategy and product roadmap

Execute +Oscar consulting services as it relates to workflow consulting, campaign design, and strategy

Design data specs and partner with client and internal teams to ensure data pipelines are optimized for client specific use case

Compliance with all applicable laws and regulations.

Other duties as assigned.

Qualification

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Healthcare TechnologyClinical OperationsData ScienceHealthcare DataPayorsProvidersProblem-SolvingInterpersonal Communication

Required

7+ years of work experience in a cross-functional role in healthcare technology or clinical operations, including work with Technology and Data Science teams.

Technical expertise and comfort working with healthcare data and use cases.

Strong familiarly with challenges of payors and providers.