Lead User Experience Researcher @ Lovevery | Jobright.ai
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Lovevery · 1 week ago

Lead User Experience Researcher

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Insider Connection @Lovevery

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Responsibilities

Design and execute mixed-methods UX research studies that deliver actionable insights to Lovevery teams.
Partner with stakeholders to translate complex research questions into precise and targeted research objectives.
Draw from a diverse toolbox of quant and qual research techniques to select the methods that can deliver insights most efficiently for the goal at hand.
Conduct research in a manner that produces strong evidence and actionable recommendations to support our customers and our business.
Deliver key takeaways in clear and concise storytelling that engages stakeholders at all levels and inspires action.
Advise cross-functional peers on what the research means and how to interpret it.
Coach and support product managers and designers in conducting their own user research where appropriate.
Be a strong advocate for our customers. Represent our customers’ point of view in a compelling and faithful way. Share insights broadly.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Digital Product ResearchEcommerce ResearchSubscription Products ResearchQuantitative ResearchQualitative ResearchCustomer ResearchProduct TestingSurvey DesignDescriptive StatisticsStartup ExperienceMetrics AnalysisKPI KnowledgeCross-functional CollaborationEarly Childhood DevelopmentMA/MS in Human FactorsMA/MS in DesignMA/MS in PsychologyMA/MS in Social ScienceMA/MS in Market ResearchProblem SolvingCreativityFlexibilityCuriosityBusiness SavvyEmpathyListening SkillsAccessibilityInternationalizationLocalizationE-commerce

Required

8+ years of hands-on digital product research experience.
Experienced in research for ecommerce or subscription products.
Proven success working in-house in a fast moving, high growth environment. Startup experience preferred.
A strong portfolio reflecting a range of both quantitative and qualitative research studies. Your experience should include, at a minimum, exploratory customer research, iterative product testing, and surveys with descriptive statistics.
A creative problem solver. You bring creativity and flexibility to design studies that can be executed efficiently without compromising rigor.
Curious and skillful in customer-facing research, able to think on your feet to know when to probe more deeply versus move the conversation along.
Business savvy. Your knowledge of metrics and KPIs informs how you design studies, write discussion guides, structure surveys, etc. When faced with a research question, you naturally ask yourself, “what’s the key KPI here?”
A track record of seeing your research findings adopted and applied by cross functional peers and leaders.
Passion for early childhood development and learning. You have a high-level of empathy and understanding by listening to our customers—parents, caregivers, and young children—and ability to share those learnings broadly.
MA/MS in human factors, design, psychology, social science, market research or related field, or comparable industry experience.

Preferred

A passion for early childhood products and learning.
Research experience in any of the following areas: accessibility, internationalization and localization, e-commerce.

Benefits

Competitive salary, benefits and stock option package
3 weeks PTO in year 1 +14 paid holidays
Generous parental leave
Any equipment you need to get the job done
Free/discounted Lovevery products
Global summits in Boise to meet your colleagues IRL

Company

Lovevery

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Lovevery is an early learning platform that offers a stage-based system of information for parents and products for children.

H1B Sponsorship

Lovevery has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (3)
2022 (3)
2021 (1)

Funding

Current Stage
Growth Stage
Total Funding
$125.97M
Key Investors
TCGMaveron
2021-06-01Series C· $100M
2019-10-15Series B· $20M
2018-06-07Series A· $5.97M

Leadership Team

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Jessica Rolph
Co-Founder and CEO
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Andrew Montgomery
Head of Finance & Strategy
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Company data provided by crunchbase
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