Lovevery · 1 week ago
Lead User Experience Researcher
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BabyChild Care
Insider Connection @Lovevery
Responsibilities
Design and execute mixed-methods UX research studies that deliver actionable insights to Lovevery teams.
Partner with stakeholders to translate complex research questions into precise and targeted research objectives.
Draw from a diverse toolbox of quant and qual research techniques to select the methods that can deliver insights most efficiently for the goal at hand.
Conduct research in a manner that produces strong evidence and actionable recommendations to support our customers and our business.
Deliver key takeaways in clear and concise storytelling that engages stakeholders at all levels and inspires action.
Advise cross-functional peers on what the research means and how to interpret it.
Coach and support product managers and designers in conducting their own user research where appropriate.
Be a strong advocate for our customers. Represent our customers’ point of view in a compelling and faithful way. Share insights broadly.
Qualification
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Required
8+ years of hands-on digital product research experience.
Experienced in research for ecommerce or subscription products.
Proven success working in-house in a fast moving, high growth environment. Startup experience preferred.
A strong portfolio reflecting a range of both quantitative and qualitative research studies. Your experience should include, at a minimum, exploratory customer research, iterative product testing, and surveys with descriptive statistics.
A creative problem solver. You bring creativity and flexibility to design studies that can be executed efficiently without compromising rigor.
Curious and skillful in customer-facing research, able to think on your feet to know when to probe more deeply versus move the conversation along.
Business savvy. Your knowledge of metrics and KPIs informs how you design studies, write discussion guides, structure surveys, etc. When faced with a research question, you naturally ask yourself, “what’s the key KPI here?”
A track record of seeing your research findings adopted and applied by cross functional peers and leaders.
Passion for early childhood development and learning. You have a high-level of empathy and understanding by listening to our customers—parents, caregivers, and young children—and ability to share those learnings broadly.
MA/MS in human factors, design, psychology, social science, market research or related field, or comparable industry experience.
Preferred
A passion for early childhood products and learning.
Research experience in any of the following areas: accessibility, internationalization and localization, e-commerce.
Benefits
Competitive salary, benefits and stock option package
3 weeks PTO in year 1 +14 paid holidays
Generous parental leave
Any equipment you need to get the job done
Free/discounted Lovevery products
Global summits in Boise to meet your colleagues IRL
Company
Lovevery
Lovevery is an early learning platform that offers a stage-based system of information for parents and products for children.
H1B Sponsorship
Lovevery has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (3)
2022 (3)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$125.97MKey Investors
TCGMaveron
2021-06-01Series C· $100M
2019-10-15Series B· $20M
2018-06-07Series A· $5.97M
Recent News
2024-05-23
2024-05-23
2024-05-23
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