Automation Customer Success Manager @ Thermo Fisher Scientific | Jobright.ai
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Automation Customer Success Manager jobs in Massachusetts, United StatesH1B Visa Sponsored Automation Customer Success Manager jobs in Massachusetts, United States
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Thermo Fisher Scientific · 6 days ago

Automation Customer Success Manager

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BioinformaticsBiotechnology
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Responsibilities

Provide technological and process simplification solutions to drive business simplification, standardization & transformation.
Work collaboratively with all levels of business stakeholders to drive global initiatives and strategies for adopting Automation Capabilities (RPA, Workiva, Dodeca, workflow tools, Process re-engineering) and lead the execution of automation solutions that optimize Finance function of AIG division.
Assist clients to optimize all elements of their accounting and finance organization.
Document and maintain clear, concise functional and technical specifications for financial reporting applications and business system processes and cross functional support to IT team to write custom Business Rules and/or Calculation Scripts for custom logic to facilitate budgeting and forecasting needs for Workflow automation tools like Workiva and Dodeca implementation.
Evangelize technology solutions and provide required trainings to Finance groups.
Collaborate with technology and functional leaders to create a technical roadmap for enterprise-based products.
Drive standardization of tools, processes, and reporting solutions that facilitate key business insights across the division through collaborative partnerships with Commercial, Business Unit, FP&A, and Corporate Systems teams.
Assist with the integration of Hyperion applications with existing processes, including budgeting, forecasting, financial consolidation and close, and data warehouse/management reporting.
Build cross-functional relationships and work collaboratively across functions to coordinate completion of cross-functional deliverables.
Perform an As-Is/To-Be Gap Analysis to identify differences between business process flows as they are now, and what they will be in the future.
Make comprehensive recommendations covering all aspects of implementing new processes.
Provide an executive summary to address the performed analysis, strategies to address risk, and a risk mitigation plan.
Coordinate with customers and/or technical staff to resolve issues with software applications.
Drive continuous innovation and communication to both your operations & other business partners.
Support overall data strategy of centralization, consistency, automation, and visualization.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

FinanceProject ManagementAccountingWorkivaDodecaBlacklineRPAIPAProcess OptimizationLean Six SigmaTeam ManagementFP&SAPERPBPC Management ReportingFinancial ConsolidationProblem-SolvingLeadershipCommunicationTime Management

Required

Master’s degree in Management Information Systems, Computer Science, Engineering, Finance, or any field of study
4 years of experience in Finance, IT, Project Management, Accounting, or related experience
Development and Implementation with Workiva, Dodeca, and Blackline modules
RPA, IPA, and Process Optimization
Lean/Six Sigma management experience
Managing a direct or matrixed team in defining responsibilities, setting and tracking deliverables, and prioritizing and executing projects
FP&A activities, with process improvement
Corporate financial systems, including SAP, ERP, BPC Management Reporting and Financial Consolidation processes

Preferred

Bachelor’s degree in Management Information Systems, Computer Science, Engineering, Finance, or any field of study plus 6 years of experience in Finance, IT, Project Management, Accounting, or related experience
Can work remotely

Company

Thermo Fisher Scientific

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Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.

H1B Sponsorship

Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (173)
2022 (314)
2021 (349)
2020 (251)

Funding

Current Stage
Public Company
Total Funding
$11.05B
Key Investors
National Grid
2023-08-07Post Ipo Debt· $2.95B
2023-03-27Grant· $0.5M
2022-11-15Post Ipo Debt· $1.29B

Leadership Team

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Daniella Cramp
Senior Vice President and President
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Frederick Lowery
Senior Vice President Thermo Fisher and President Customer Channels
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Company data provided by crunchbase
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