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Company

Original Job Post

Nordic Global · 3 days ago

Willow Application Coordinator

United States

Full-time

Remote

Senior Level

8+ years exp

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Responsibilities

Recent/relevant technical experience in medication management integrated with EHR

Substantially understands functionality, maintenance, and support of EPIC Applications, especially applicable application

Expertise with workflow analysis and design.

Ability to analyze workflow and offer suggestions or solutions in any department or market.

Understands integration with other applications and is able to offer feedback to areas outside their application team.

Assess and collaborate on system workflows in order to maintain optimal end-user experience.

Support of informatics and market-led workgroups to identify, recommend, and own EMR scope of work.

Maintenance in technical environments, production, and non-production, adherence to team standards for quality.

Regularly monitors team incidents and requests and seeks opportunities to assist ACs with solutions

Assistance in the delivery of training and education to various audiences, including coordination with the training team and end user sponsors for the relevant content and delivery mechanism

Expert with best practice workflows.

Identifies when there is no standard and works to unify users or departments to agree on best practices.

Proactive in identifying strategies to improve team performance and end-user satisfaction.

Continuously looks for ways to improve the system.

Facilitates discussion with enterprise E.H.R. and Epic team members to prioritize enhancements and develop timelines for implementation.

Quickly and accurately assesses the root issue behind a problem and prepares a concise leadership summary describing the issue and potential solutions along with a recommended path to proceed.

Able to independently lead a small team of individuals to address a problem area including establishment of timelines, end-user communication, leadership communication, and management of other teams.

Able to own highly integrated issues and to pull people together as necessary to address them.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Medication ManagementEHR IntegrationEPIC ApplicationsWorkflow AnalysisIntegration AnalysisInformaticsTraining DeliveryBest Practice ImplementationTeam Performance ImprovementSystem Improvement StrategiesRoot Cause AnalysisIssue ResolutionCertifications Epic WillowCertifications Epic BeaconProblem-SolvingCommunicationLeadershipCollaborationProactivityRegistered PharmacistTechnical ConceptsTeam CoordinationDelegationData AnalysisProject ManagementMeeting LeadershipPrioritizationAdaptability

Required

Recent/relevant technical experience in medication management integrated with EHR

Substantially understands functionality, maintenance, and support of EPIC Applications, especially applicable application

Expertise with workflow analysis and design

Ability to analyze workflow and offer suggestions or solutions in any department or market

Understands integration with other applications and is able to offer feedback to areas outside their application team

Assess and collaborate on system workflows in order to maintain optimal end-user experience

Support of informatics and market-led workgroups to identify, recommend, and own EMR scope of work

Maintenance in technical environments, production, and non-production, adherence to team standards for quality

Regularly monitors team incidents and requests and seeks opportunities to assist ACs with solutions

Assistance in the delivery of training and education to various audiences, including coordination with the training team and end user sponsors for the relevant content and delivery mechanism

Expert with best practice workflows

Identifies when there is no standard and works to unify users or departments to agree on best practices

Proactive in identifying strategies to improve team performance and end-user satisfaction

Continuously looks for ways to improve the system

Facilitates discussion with enterprise E.H.R. and Epic team members to prioritize enhancements and develop timelines for implementation

Quickly and accurately assesses the root issue behind a problem and prepares a concise leadership summary describing the issue and potential solutions along with a recommended path to proceed

Able to independently lead a small team of individuals to address a problem area including establishment of timelines, end-user communication, leadership communication, and management of other teams

Able to own highly integrated issues and to pull people together as necessary to address them

Epic Willow Certification (required)

Epic Beacon Certification (required)