Echelon Services, LLC · 1 week ago
UX Designer
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AppsCyber Security
Diversity & Inclusion
Insider Connection @Echelon Services, LLC
Responsibilities
Generally focused on the look, feel, operation, user experience and functionality of an application developed on the ServiceNow platform
Build wireframes, designs, and mockups for Strategic Initiatives’ products
Work closely with Product Managers, business stakeholders, SMEs, and UI development to prototype new or build the UX/UI of existing ServiceNow applications
Creating new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs
Perform persona, user experience, usability studies and testing, including interviews and analysis
Craft visuals that help illustrate and help reinforce storytelling from end-to-end
Qualification
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Required
US Citizen with active secret clearance or higher
A bachelor’s degree in computer science, Engineering, or other technical discipline is preferred with 3 years of applicable work experience (will consider work experience in lieu of degree)
Strong analysis, problem-solving, and decision-making skills
Experience in debugging issues and finding new ways of proactive monitoring to ensure platform stability
Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team
Preferred
Experience using the ServiceNow platform, with demonstrated expertise in at least 2 ServiceNow modules
HR Service Delivery, ITSM, or Workplace Services experience