Profit by RPO · 2 weeks ago

Scrum Master

Remote

Contract

Remote

Mid Level

$45/hr - $50/hr

3+ years exp

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Responsibilities

Leads the ServiceNow scrum team, ensuring efficiency and effectiveness according to agile methodologies

Facilitates all scrum events: daily stand-up meetings, sprint review, grooming and retrospectives

Works closely with the development team to plan and execute sprints

Identifies and addresses any issues that may arise during the development process

Communicates effectively with team members and stakeholders

Provides leadership and guidance to the development team

Collaborates with product owners, program or project managers to communicate delivery timeline and escalate any key risks or issues impeding scrum effectiveness

Possesses knowledge of the Now Platform and applications and how they’re used internally and can interpret and validate technical specifications and designs

Oversees the overall release process to production

Works closely with the core platform team when upgrades occur

Qualification

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Software managementProject managementServiceNow productsITIL certificationAgile methodologiesTestingQA best practicesAnalyzing business situationsSoftware solutionsTechnical issues resolutionProblem-solvingAdaptabilityCommunicationScrumPMP

Required

Bachelor’s degree in computer science or related field or equivalent professional experience

3+ years of professional experience in software management or project management field

Excellent knowledge of ServiceNow’s products, features and capabilities

Certified Scrum Master or equivalent certification highly desired

ITIL certification highly desired

Expert knowledge of agile methodologies, testing and QA best practices

Proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions

Must be adaptable to work in a varied, fast-paced, exciting, ever-changing environment

Excellent communication skills and the ability to work with business partners

Excellent analytical and problem-solving skills to resolve technical issues utilizing native capabilities and without unnecessary customizations