Expel · 1 week ago

Senior Business Systems Analyst

United States

Full-time

Remote

Senior Level

$106K/yr - $154K/yr

5+ years exp

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Responsibilities

Devise and enhance the integration of business processes and systems ensuring consistency from planning to execution.

Challenge existing paradigms by exploring and implementing innovative system solutions and practices.

Develop performance measures to gauge and improve the impact of business systems on organizational productivity and outcomes.

Anticipate and respond to needs before problems arise.

Support end user requests by providing ongoing system/technical support to users.

Qualification

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Project ManagementMulti-Functional ProjectsSystems Experience ZendeskSystems Experience GainsightSystems Experience SalesforceTech Stack ExpertiseIssue ResolutionData IntegrityProblem-SolvingCollaborativeAccountabilityProactive

Required

A passion for bringing to bear technology in novel ways to support strategic business objectives.

Excellent prioritization, planning, and project management skills, with a demonstrable record of meeting daring deadlines.

Ability to run multi-functional projects and initiatives

A collaborative ethos paired with a profound sense of accountability.

At least 5 years of experience with systems such as Zendesk, Gainsight, Salesforce, and other critical business technologies, showing an eagerness to broaden your tech stack expertise.

A proactive approach to identify and resolve issues, ensuring the integrity of data across systems.

A Bachelor’s degree or a compelling professional narrative that highlights your contributions.