200+ applicants
New American Funding · 1 week ago
Business Analyst
United States
Full-time
Remote
Mid Level
$60K/yr - $80K/yr
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Financial ServicesLending
Insider Connection @New American Funding
Responsibilities
Engage with the Business Units and Systems Department to support the development and implementation of new processes and automation solutions.
Create process flows, requirement documentation and user scenarios, test cases, test case execution steps, and user test coordination.
Analyze data, interpret results and troubleshoot if results look incorrect; request changes as needed to meet business requirements.
Report on common sources of technical issues or questions and make recommendations to product team.
Provide analytical solution support for all Servicing units by researching and developing solutions for the business.
Document process and workflows; identify potential gaps; address through remediation.
Assist with the implementation of projects and enhancements to Servicing systems.
Develop procedures and job aids to support new business processes.
Qualification
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Required
Previous experience in Business / Systems Analysis or Quality Assurance
A degree in IT / Computer Science preferred
Has knowledge of commonly used terminology, concepts and practices and procedures within the mortgage industry
Experience and proven proficiency in delivering using Software Development Life Cycle (SDLC) methodologies
Understands how to capture business requirements, testing of changes
Experience with industry EDI file transmission methods
Solid experience in writing SQL queries
Ability to meet deadlines while working under pressure
Handles simultaneous tasks and projects in a fast-paced environment
Able to work independently
Analytical and organized
Excellent verbal and written communication skills
Strong PC skills. Must be proficient in MS Windows, MS Outlook, MS Office Suite, and MS Visio
Preferred
In-depth knowledge of MSP, with at least 3 years’ recent experience working with MSP/Director 7
High school diploma or equivalent required, bachelor's degree preferred
Knowledge of FNMA, FHLMC, GNMA, FHA/VA servicing requirements
Knowledge of FDCPA, CFPB Servicing Guidelines and state regulations related to debt collection practices
History of reliable attendance
Ability to work a schedule that includes occasional weekends; FT schedule working 8-hour shift M-F
Must be able to pass background investigation
Company
New American Funding
New American Funding provides cutting-edge marketing and technology efforts allow us to compete with large banks.
Founded in 2003
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Rick Arvielo
Co-Founder and CEO
Jeff Farinich
SVP Technology and Chief Information Security Officer
Recent News
2024-05-24
2024-05-24
2024-05-24
Company data provided by crunchbase
