91 applicants

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Company

Original Job Post

Neighborly® · 1 week ago

Sr. UX Designer

Irving, TX

Full-time

Hybrid

Senior Level

5+ years exp

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Business DevelopmentFranchise

Insider Connection @Neighborly®

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

As a core member on a Product Development team, the UX Designer leads the effort to design a better way for our customers to utilize our products in their day-to-day.

Guide and educate product and engineering teams to have a higher understanding of UX best practices and user-driven outcomes.

Turn user insights into actionable user-centered outcomes.

Define the information architecture and interaction flows for our product and apps.

Analyze usage data to align user and business objectives.

Present insights, user journeys, and prototypes to key stakeholders and business partners.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User-Focused Digital ExperiencesProduct Development LifecyclesDesign ThinkingLean UXJTBD FrameworksUser Journeys MappingUser Flows BuildingCross-Platform DesigningSharePointOneDriveMicrosoft 365 SuitePortfolio Development Ship ProductsFigma ProficiencyProactive Problem Solving Verbal Communication Written CommunicationComfortable in Fast-Paced EnvironmentSolid Storytelling SkillsComfortable Presenting to StakeholdersService DesignLow-Code/No CodeFront-End Development

Required

5+ years of creating user-focused digital experiences

Strong understanding of product development lifecycles

Experience with Design Thinking, Lean UX, JTBD frameworks and their fit in a Product Development process

Strong proficiency mapping out user journeys and building out high-level user flows

Versatility– experience designing cross-platform experiences (web, iOS, Android) and technologies (chat, wearables, and Generative AI)

Experience with SharePoint, Teams, OneDrive and all the other wonders that are part of the Microsoft 365 suite. Only being friendly acquaintances with Office365 is okay

A portfolio that shows your thought process and ability to ship user-centered products

Proactive problem solving; able to handle multiple complex projects and tasks

Excellent verbal and written communication skills

Comfortable in a fast-paced and dynamic environment

Solid storytelling skills and comfortable presenting to key stakeholders and executives

You know Figma, like you’re Besties

Bachelor's Degree in Design, HCI, Cognitive Science or equivalent experience

Preferred

Bonus, if you have experience with Service Design, low-code/no code, and front-end development environments

Benefits

Equity and annual bonus opportunities

Paid time off

Paid holidays

Recess breaks

Wellness programs

Company

Neighborly®

Glassdoor

3.3

Neighborly is a holding company of 29 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 10 million+ customers.

Founded in 1981

Waco, Texas, USA

1,001-5,000 employees