200+ applicants

Company

Original Job Post

Pindrop · 1 week ago

Senior Salesforce Administrator

United States

Full-time

Remote

Senior Level

5+ years exp

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H1B Sponsorship

Comp. & Benefits

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Responsibilities

Design, optimize, and manage the Salesforce environment & supporting tech Stack

Own complex system configurations, data management, and security settings

Responsible for building, maintaining and executing on a roadmap for the evolution of the CRM and tech stack

Participate in the evaluation, scope and implementation of new systems and integrations

Implement automation for complex business processes

Serve as primary configurator, handling all roadmap items regarding declarative automation, lightning components, APEX implementation, etc.

Create custom reports and dashboards to provide visibility into key business metrics

Partner with cross-functional teams to identify areas for process improvement and lead projects to implement solutions

Develop and implement best practices for using Salesforce to support business processes and ensure data integrity

Stay current with Salesforce releases and new features, evaluate their impact on business, and make recommendations for adoption

Develop and maintain documentation, including standard operating procedures, training materials, and system diagrams

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationSalesforce LightningLightning Component ConfigurationProcess BuilderData ManagementReport CreationDashboard CreationSalesforce Analytics ConfigurationPardotMarketing AutomationTech Stack ToolsProblem-SolvingUser TrainingCommunicationSalesforce Advanced Administrator

Required

5-7 years of total professional experience in systems administration or equivalent experience required

Salesforce Administrator certification required; Salesforce Advanced Administrator certification preferred.

2+ years of experience with Salesforce Lightning. Specifically the following:

+ Experience with Lightning Component Configuration and Page Layout Design: Proficient in configuring Lightning components and designing page layouts for optimal user experience.

+ Automation with Salesforce Flow and Process Builder: Extensive experience automating complex business processes using Flow and Process Builder.

+ Org-Wide Sharing Settings and Permission Management: Expertise in managing sharing settings and permissions for data security and compliance.

+ Data Management: Import/Export/Cleansing: Skilled in data import/export and cleansing for data integrity maintenance.

+ Report and Dashboard Creation: Proven ability to create insightful reports and dashboards for decision-making.

+ Salesforce Analytics Configuration: Advanced knowledge of configuring Salesforce Analytics for data visualization.

User Training and Adoption: Strong track record in providing comprehensive user training to drive Salesforce adoption.

2+ years of experience with Pardot or a similar Marketing automation tool with a passion for marketing automation best practices

Experience with other tools in our tech stack such as Salesloft, Clari, Demandbase, Zoominfo, 100 Handshakes, Linkedin Sales Navigator, Chili Piper or similar tools

Preferred

Salesforce Advanced Administrator certification preferred.

Benefits

Unlimited Paid Time Off (PTO)

4 company-wide rest days in 2024

Generous health and welfare plans

Best-in-class Health Savings Account (HSA) employer contribution

Affordable vision and dental plans

Employer-provided life and disability coverage

Paid Parental Leave

One year of diaper delivery for new parents

Identity protection through Norton LifeLock

Remote-first culture with in-person team events

Recurring monthly home office allowance

Happy hours, ping pong, foosball, drinks and snacks, monthly massages

Remote and in-person team activities

Company holidays

Annual professional development and learning benefit

Pick your own Apple MacBook Pro

Retirement plan with competitive 401(k) match

Wellness Program including Employee Assistance Program, 24/7 Telemedicine

Company

Pindrop

Glassdoor

3.7

Pindrop uses AI-based IVR authentication and anti-fraud solutions to increase efficiency in call centers and stop fraudulent transactions.

Founded in 2011

Atlanta, Georgia, USA

201-500 employees

http://pindrop.com

H1B Sponsorship

Pindrop has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (8)

2022 (12)

2021 (23)

2020 (22)