200+ applicants

Company

Original Job Post

T-Mobile · 2 days ago

Senior Analysts, Business Intelligence

Snoqualmie, WA

Full-time

Onsite

Senior Level

$133K/yr - $142K/yr

3+ years exp

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InternetMobile

Actively Hiring

Insider Connection @T-Mobile

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Participate in the design and development of reporting structures and interfaces, as well as administration of standardized reports to be utilized across the team.

Support the analytic needs of the business by using data from various sources (e.g. call centers, SAP, & Business Objects).

Guide data strategy across multiple touch points (e.g. POS tool, surveys, market research).

Create holistic dashboards from different data sources for presentations to senior management.

Own the process of driving core insights from available data and create strategies to improve the customer experience and performance by collaborating with product managers for A/B testing & multivariate testing.

Involve in enterprise projects to define reporting needs and incorporate those needs into the system design.

Provide analysis for sales representative, supervisor, call center, partner, and financial performance.

Present analysis and strategies to senior management in verbal & written forms.

Conduct competitive analysis to inform offers & processes.

Responsible for other duties/projects as assigned by business management as needed.

Telecommuting is permitted, but applicants must live within a reasonable commuting distance.

Benefits

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Paid parental and family leave

Family building benefits

Back-up care

Enhanced family support

Childcare subsidy

Tuition assistance

College coaching

Short and long term disability

Voluntary AD&D coverage

Voluntary accident coverage

Voluntary life insurance

Voluntary disability insurance

Voluntary long-term care insurance

Mobile service & home internet discounts

Pet insurance

Commuter and transit programs

Company

T-Mobile

Glassdoor

3.7

T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.

Founded in 1994

Bellevue, Washington, USA

10,001+ employees