133 applicants

Company

Original Job Post

Jonas Software · 1 week ago

Account Manager

United States

Full-time

Remote

Entry, Mid Level

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ComputerConstruction

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Responsibilities

Build strong relationships with key accounts and channel partners to maintain long term loyalty.

Operate as lead point of contact for all escalated matters specific to assigned clients.

Establish sales objectives for a client while ensuring the optimal client experience and satisfaction.

Manage and track project management tickets at a client level until resolution.

Collaborate with team members to help create and deliver system enhancements, including assisting with regression testing.

Keep up with current industry changes and the competitive landscape.

Attend Loyalty Tradeshows.

Maintain effective notes on client interactions to facilitate strong cross-team awareness of client interactions

Other duties as required.

Qualification

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Account ManagementClient Needs IdentificationClient Relationship ManagementMS OfficeUniversity DegreeProblem-SolvingInterpersonalSelf-MotivatedClient managementStrategic planningRelationship managementHard-working communicationFlexibilityIntegrityCreative

Required

Proven account management experience managing multiple clients.

Proven capability of identifying client needs and selling relevant products and services.

Demonstrated ability to nurture and optimize client relationships.

A knowledge of MS Word, Excel, PowerPoint and Outlook is required.

University degree/college diploma or equivalent experience.

Strong ability to work independently and be self-motivated.

Preferred

PERSONAL TRAITS: A determined self-starter with strong client management ability (i.e. action and results-oriented with tenacious follow-through and close attention to detail)

Excellent organizational, strategic, planning, and implementation skills

Demonstrates drive, passion and flexibility

Works well under pressure

Possesses integrity and honesty

Excellent interpersonal, communication, and relationship management skills

Can be creative in finding and recommending solutions to clients

Company

Jonas Software

Glassdoor

3.0

Jonas Software is the leading provider of enterprise management software solutions to the Club, Leisure Fitness & Sports, Foodservice. It is a sub-organization of Constellation Software.

Founded in 1990