Emerson · 1 week ago

Engineering Manager

Riverside, CA

Full-time

Onsite

Senior Level

$120K/yr - $151K/yr

7+ years exp

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ElectronicsIndustrial Automation

Actively Hiring

Hiring Manager

M’Rald Sturges, SHRM-TASC

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Responsibilities

Lead the engineering and administrative staff at the West Regional Operations office. Through this team, provide local customers with system problem resolutions, field services, contract maintenance programs, system startup coverage, system upgrades, small project implementation, project management, and more, to generate business volume growth and customer satisfaction!

Interface effectively with key customer personnel, building positive relationships and maintaining high levels of customer satisfaction through outstanding performance.

Perform monthly project cost reviews and implement procedures to improve efficiency. Review upgrade, project, and service proposals for accurate content and ensure objectives are being met.

Support the financial, efficiency, and quality objectives for the region: sales volume, margin, customer satisfaction, timely shipments, and high-quality startup and support service.

Supervise and coordinate personnel, equipment, and financial resources to expand the business volume and profitability of the region.

Work closely with the Aftermarket Sales Team to develop work scope, implement upgrades and service functions, to improve efficiency and promote teamwork in the region and throughout the organization.

Assess employee skills and performance. Teach, mentor, and train employees to improve performance and develop toward their career goals. Cultivate a psychologically safe and fulfilling work environment to allow employees to thrive and reach their full potential.

Qualification

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OV400 CertificationOvation/DCS ExperiencePEPMPSite ManagementProject ManagementLeadership