Oracle · 1 week ago
Customer Success Manager
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Data GovernanceData Management
Insider Connection @Oracle
Responsibilities
Main escalation contact for Oracle customers.
Develops and maintains relationships with senior management across lines of business and third parties.
Plans and deploys support activities to ensure effective delivery.
Advises the account on effective and efficient way to use OMCS tools, Oracle support services and products, tools, systems, interfaces, and procedures.
Assures and improves the quality of the service, and maintains accurate account information.
Communicates opportunities for customers to expand services when applicable.
Qualification
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Required
10+ years of Customer Success Management experience within Enterprise Software
Cloud Technical knowledge
Experience within a Service Delivery environment
Executive Sponsorship & Collaboration
A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and improve their Oracle products and services
Proven ability to be customer-focused, and develop acumen to cultivate and develop lasting customer relations
Must be a Self Starter who can demonstrate the ability to work autonomously and independently
Preferred
Previous experience with Oracle Solutions is preferred
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (794)
2022 (1124)
2021 (1049)
2020 (764)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Sequoia Capital
1986-03-12IPO· nyse:ORCL
1983-01-01Series Unknown· Undisclosed
Recent News
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