Inktel Contact Center Solutions ยท 1 week ago
Project Manager
Wonder how qualified you are to the job?
Insider Connection @Inktel Contact Center Solutions
Responsibilities
Lead the planning, execution, monitoring, and closing of multiple projects simultaneously, ensuring alignment with organizational goals and objectives.
Develop comprehensive project plans, including scope, schedule, budget, resources, risk management, and communication strategies.
Identify project milestones, deliverables, and dependencies, and establish clear metrics to measure progress and success.
Coordinate cross-functional teams and stakeholders, fostering a collaborative and inclusive project environment.
Communicate effectively with all stakeholders, providing regular updates on project status, risks, and issues, and proactively addressing concerns.
Manage project budgets, tracking expenses, and resource allocation to ensure optimal utilization and cost-effectiveness.
Mitigate project risks and obstacles through proactive problem-solving and decision-making, adapting strategies as needed to achieve project objectives.
Foster a culture of continuous improvement, implementing best practices, lessons learned, and feedback mechanisms to enhance project delivery processes.
Mentor and coach team members, providing guidance and support to develop their skills and capabilities in project management.
Represent the organization professionally in client meetings, conferences, and industry events, showcasing expertise and commitment to excellence in project management.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Project Management Professional (PMP) certification or equivalent highly desirable.
Minimum of 7 years of experience in project management, with a proven track record of successfully delivering complex projects on time and within budget.
Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams to achieve outstanding results.
Strong analytical and problem-solving abilities, with a keen attention to detail and a focus on driving continuous improvement.
Proficiency in project management software and tools, such as Microsoft Project, Asana, or Jira.
Demonstrated ability to thrive in a fast-paced, dynamic environment, managing competing priorities and deadlines effectively.
Experience working in cross-functional and multicultural teams, with a global perspective on project management best practices.
Ability to adapt to changing priorities and navigate ambiguity.
Bachelor's degree in business administration, project management, engineering, or related field (Master's degree preferred).
Benefits
Medical
Dental
Short/long term disability
Life insurance
Personal time off
Educational assistance
401K plan
Company
Inktel Contact Center Solutions
Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost.