WayUp · 1 week ago

Program Manager

United States

Full-time

Remote

Senior Level

$75K/yr - $100K/yr

5+ years exp

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Responsibilities

Responsible for management and oversight of project business units and resources.

Ensure compliance with all Service Level Agreements (SLAs) and key performance indicators (KPIs.)

Ensure compliance with all internal and external requirements, program business rules, as well as government regulations.

Oversee the quality and timeliness of contractually required reports and deliverables.

Participate with project and executive management to establish strategic plans, objectives, initiatives, and work plans.

Work with project and executive leadership to develop performance goals and objectives for the project and resources while monitoring the achievement of those goals.

Analyze daily, weekly, and monthly reports for performance measurement and efficiencies.

Identify potential problem areas, recommend solutions, and work closely and cooperatively with the client to resolve issues quickly and fairly.

Provide direction to team members and resolve problems in a timely and professional manner.

Facilitate communication on project status including applicable corrective and preventive actions to leadership.

Ensure project budget and related financial schedules meet requirements.

Assist in creation and implementation of innovative methodologies, process improvements, and corrective action plans to continually streamline and improve project operations, outcomes, and quality.

Develop, modify, and execute project policies while ensuring all project team members are in compliance.

Assist with issues and risk management.

Participate in mitigation and contingency actions to address any risks.

Advocate for the needs and rights of foster youth within the community and with policymakers.

Cultivate and maintain relationships with community partners, stakeholders, and service providers to enhance program effectiveness and resource availability.

Design, implement, and continuously improve program initiatives to meet the evolving needs of foster youth.

Qualification

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Internet serviceDownload speedsUpload speedsProfessional experiencePMP LicenseMarketing ExperienceFoster Youth Programs Experience