200+ applicants

Company

Original Job Post

Zoho · 1 week ago

Account Manager

Austin, TX

Full-time

Hybrid

Mid Level

Wonder how qualified you are to the job?

Cloud ComputingCollaboration

Growth Opportunities

Insider Connection @Zoho

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Continued outreach to Zoho's Key Accounts through phone and email, virtual meetings, and on site (Travel is required minimum 25% of the year)

Discuss current Zoho software solutions, and discover opportunities for expansion.

Sales: Creating proposals, managing sales pipeline, following up and closing new opportunities

Collaborate with internal teams including marketing, accounting, legal, and technical support to solve customer issues

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales SkillsTechnical AcumenCustomer ExperienceSalesCRMBusiness Applications SoftwareKey Account ManagementProposal CreationSales Pipeline ManagementAccountingLegalTechnical SupportProblem-SolvingCommunicationListeningTeamworkMulticulturalCloud-based softwareEnterprise softwareQuick thinkingFlexibilityPatienceConstructive feedbackAuthenticityLoyaltyAmbitionSelf-starterWork-life balance

Required

Business communication - Participate in and lead conversations with customers from different industries and backgrounds, in all levels of the organization including C suite.

Customer Experience - Listen and understand what our customers are saying, discover underlying issues, and recommend a path forward.

Sales Skills- Responsible for a quarterly revenue target based on upsell, cross sell, and services sold

Technical Acumen - Technologically savvy, we have 50 software products. You understand and love technology, and have the desire to learn more.

Excellent verbal and communication skills - Be on daily video calls, setting up meetings and following up with customers, leading conversations with multiple stakeholders

Possess an understanding of standard business applications software, especially CRM

Continued outreach to Zoho's Key Accounts through phone and email, virtual meetings, and on site (Travel is required minimum 25% of the year)

Discuss current Zoho software solutions, and discover opportunities for expansion.

Sales : Creating proposals, managing sales pipeline, following up and closing new opportunities

Collaborate with internal teams including marketing, accounting, legal, and technical support to solve customer issues

Preferred

At home in a diverse, multicultural workplace. In office attendance of 5 days week.

Quick on their feet

Comfortable with ambiguity and complexity

Flexible and patient, with an 'all hands on deck' attitude

Comfortable with giving and receiving constructive feedback for the benefit of the team

Authentic

We are a private company with zero intention of going public. This means that we have the freedom to chart our own course regarding our product offerings, our R&D priorities, and our authentic, humble, and diverse company culture. If you are looking for stock options or an 'exit,' you’ll be disappointed.

We prefer long-term employees and invest in and support our people in order to earn their loyalty. If you're looking for a short-term gig we discourage you from applying.

A genuine interest in cloud-based software is integral to your success at Zoho. If you don’t enjoy (enterprise) software, you won't enjoy the work.

We care most about an individual's flexibility, values, and ambition. If job titles and status are your main concerns, this isn't the place for you.

Individuals who can learn on the job and do independent research as needed are most successful at Zoho. Self-starters piece together the Zoho ecosystem best and fastest. If you're willing to jump in and learn on the job, you will be a great fit.

We consciously eschew the cool tech-company vibe because we value work-life balance and a down-to-earth company culture. If a flashy campus or downtown office is important to you, you’ll likely be disappointed.

We are a low-ego company. Overall, the people at Zoho have high expectations about doing great work, job satisfaction, and long-term work-life balance, and low expectations about hierarchy, status, and clout.