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TicketManager · 1 week ago
Account Manager
Calabasas, CA
Full-time
Onsite
Entry Level
$70K/yr - $90K/yr
1+ years exp
Wonder how qualified you are to the job?
ComputerSaaS
Insider Connection @TicketManager
Responsibilities
Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal
Analysis of customer engagement and proactive outreach to increase product usage and adoption, reduce ticket waste, and improve customer experience.
Learn and develop skills required to successfully drive expansion sales and the enterprise level
Qualification
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Required
Bachelor’s Degree Required
1-3 years of professional work experience in a collaborative, data-driven environment
Strong interpersonal skills: negotiating, influencing, and dealing effectively with people
Excellent communication and organizational skills with the ability to manage multiple projects simultaneously
Proven presentation and executive meeting planning
Self-motivated person who can take directions and exceed expectations
High personal integrity, ethics, and credibility
Expertise with standard corporate software including JIRA, CRM, etc.
Ability to work in a fast-paced environment while on-site with clients
Preferred
Previous customer service and/or customer success experience preferred
Sports, entertainment, and hospitality experience preferred
Benefits
401k & Company Match
Health Benefits (Medical, Dental, Vision)
Unlimited PTO
Monthly Happy Hours & Volunteering
Fun Company Perks
Company
TicketManager
TicketManager is a leading event and guest management platform that empowers companies to make client entertainment easy and drive greater ROI.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$20MKey Investors
PJC
2015-11-05Series B· $14.5M
2014-06-19Series A· $3M
2010-10-27Series A· $2.5M
Leadership Team
Tony Knopp
Co-Founder & Chief Executive Officer
Jen-Ban Ho
Chief Technology Officer
Company data provided by crunchbase
