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Wayfair · 1 week ago
Stock Specialist
Dedham, MA
Full-time
Onsite
Mid Level
2+ years exp
Wonder how qualified you are to the job?
Consumer GoodsE-Commerce
Insider Connection @Wayfair
Responsibilities
Provide an authentic, friendly customer experience focused on customer satisfaction.
Manage, maintain, and monitor stock levels, process merchandise, and ensure proper storage and replenishment on the sales floor.
Provide coaching and support to Operations/Visual Associates, assist in opening/closing the store, and drive exceptional customer service.
Train and develop associates on product knowledge, selling techniques, and store operations.
Support visual merchandising tasks and maintain the store's visual standards.
Utilize sales analytics tools to drive store profitability and enhance the overall brand success.
Drive sales by understanding customer needs, providing product options, and ensuring a satisfactory customer experience.
Assist customers on the sales floor and in the design studio, share innovative ideas to improve team operations, and adapt to a dynamic work environment.
Qualification
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Required
2+ years of retail experience; preferably in the home or furnishing space. Interior design, furniture, or home goods experience preferred.
An ability to read, interpret and execute a sales floor design layout map or basic planogram experience, preferred.
Basic electrical wiring experience, preferred
Experience in visual merchandising (lighting installs, wallpapering, furniture assembly, preferred.
Passion for great customer service, operational excellence, and efficiency to meet company goals.
Track record of thriving in a fast-paced and changing environment.
Strong organization, self-motivation, communication, and relationship management skills.
An ability to handle customer escalations and demonstrate professional maturity.
Preferred
Basic electrical wiring experience
Experience in visual merchandising (lighting installs, wallpapering, furniture assembly)
Benefits
Medical benefits
Financial benefits
Generous employee discount
Company
Wayfair
Wayfair is an online retailer that offers a wide range and selection of home products.
10,001+ employees
H1B Sponsorship
Wayfair has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (210)
2022 (535)
2021 (580)
2020 (328)
Funding
Current Stage
Public CompanyTotal Funding
$2.28BKey Investors
T. Rowe PriceSpark Capital
2023-05-08Post Ipo Debt· $600M
2020-08-12Post Ipo Debt· $1.32B
2014-10-02IPO· nyse:W
Leadership Team
Niraj Shah
Co-Founder & CEO
Kate Gulliver
Chief Financial Officer & Chief Administrative Officer
Recent News
2024-05-30
2024-05-28
Company data provided by crunchbase
