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Aramco Imports ยท 1 week ago
Account Manager
Los Angeles, CA
Contract
Onsite
Mid Level
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CookingManufacturing
Insider Connection @Aramco Imports
Responsibilities
Build and maintain strong, long-lasting customer relationships.
Act as the point of contact for assigned clients.
Understand client needs and objectives and propose solutions to meet them.
Achieve sales targets and objectives set by the company.
Develop strategies to increase revenue from existing accounts.
Identify opportunities for upselling or cross-selling products or services.
Develop account plans outlining strategies for achieving sales goals.
Conduct research on clients' industries, competitors, and market trends.
Identify key stakeholders within client organizations and build relationships with them.
Negotiate contracts and pricing agreements with clients.
Close sales deals and secure contracts.
Handle objections and resolve customer concerns effectively.
Forecast sales projections and track progress against targets.
Prepare regular sales reports and updates for management.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Work closely with internal teams such as marketing, product development, and Warehouse.
Coordinate with other sales team members to maximize opportunities and share best practices.
Communicate customer feedback and market insights to relevant departments.
Ensure prompt and efficient responses to customer inquiries and requests.
Address customer concerns or complaints in a timely and satisfactory manner.
Provide guidance and support to customers regarding product usage, features, and benefits.
Monitor account health and satisfaction levels.
Identify opportunities for account expansion and renewal.
Develop strategies to retain existing clients and minimize churn.
Stay informed about industry trends, competitor activities, and market developments.
Participate in training programs to enhance sales skills and knowledge.
Seek feedback from clients and colleagues to improve performance.
Ensure compliance with company policies, procedures, and standards.
Adhere to sales guidelines and best practices.
Maintain accurate records of sales activities, customer interactions, and account details.
Qualification
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Required
Ability to build and maintain strong customer relationships
Customer satisfaction and customer service skills
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office and CRM software
Ability to travel as needed
Preferred
Experience in the cookware or kitchenware industry or related field
Benefits
401(k)
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Company
Aramco Imports
Aramco Imports is a manufacturer and importer of bakeware, flatware, fry pans, cutlery sets, baking molds and cookware products,
Founded in 1945
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
