200+ applicants

Company

Original Job Post

Meta · 4 days ago

Administrative Specialist Lead

United States

Full-time

Remote

Senior Level

5+ years exp

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Comp. & Benefits

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Responsibilities

Manage team of administrative specialists, while typical lead is on leave

Maintain understanding of team workload and bandwidth, enforce the ratio guidance and/or manage exceptions if necessary

Serve as the backup for other team leads in the event of leaves

Serve as backup support for your direct reports client roster as needed

Provide regular and timely feedback and coaching to individual team members, peers and managers

Communicate frequently with supported leaders and cross functional partners to build relationships, and advocate for admins as needed

Monitor the pulse and morale of individual team members, drive personal experience initiatives to support team growth and development

Explore and drive opportunities to improve and streamline processes to reduce time spent on manual tasks and quality of services

Partner with ERBPs, HRBPs, Lead Admins, and supported clients to ensure lasting quality service

Serve as an expert on admin and company-related policies (travel, expenses) and enforce with the team as necessary

Serve as a power user of internal and external tools used by admins (Outlook, Concur, etc.), including feature enhancements, on internal tools that would better serve the admin community

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Administrative experienceClient handlingMetrics analysisProblem-solvingCommunicationChange ManagementVendor ManagementContingent Workers ManagementInfluencingAdaptability

Required

5+ years experience in an administrative role

Experience handling client or partnership situations

Experience creating and using metrics and data

Preferred

Experience with change management

BA/BS degree

Experience managing contingent workers

Vendor management experience

Experience influencing outcomes, without expressed authority

Company

H1B Sponsorship

Meta has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (2750)

2022 (5507)

2021 (798)