Talent Solutions TAPFIN · 1 week ago

Program Manager

United States

Full-time

Remote

Senior Level

5+ years exp

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Hiring Manager

Jubi M Baruah

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Responsibilities

Establish and develop manager relationships within assigned program and expand existing manager relationships to ensure maximum customer satisfaction and profitability of each contractor/subcontractor placement or conversion.

Implement and manage sub-vendor/supplier program for assigned clients, refining throughout the process to ensure optimum customer satisfaction.

Manage the day-to-day operations, including the requisition process for assigned clients, prioritizing orders and requisitions with emphasis on responsiveness and customer service.

Responsible for selection, hiring, and training of staff personnel for the Program, including performance evaluation, recruitment, and retention.

Ensure resolution to day-to-day issues within the program, following internal escalation plan as necessary.

Qualification

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Vendor managementAccount managementSupervisory experienceTroubleshootingProblem-solvingInterpersonalCommunicationOrganizationNegotiationMulti-tasking

Required

Minimum five years of experience in managing a vendor on-site program, general management, or account management role in a general staffing company, including three years supervisory experience.

Proven negotiation skills are a must.

Requires excellent organization, interpersonal, verbal and written communication skills and the ability to deal effectively with vendors / candidates at all levels.

Excellent troubleshooting and problem-solving skills are a must.

Requires ability to effectively multi-task and function in a fast-paced, team-oriented environment.

Moderate to significant travel may be required, depending upon the individual client requirements.

Company

Talent Solutions TAPFIN

TAPFIN is the industry-leading Managed Service Provider that works with organizations to enable an integrated approach to analyze and manage external talent on a global basis.

Founded in 1996

Houston, Texas, USA

5,001-10,000 employees