Director of Product Management @ New York City Office of Technology & Innovation | Jobright.ai
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New York City Office of Technology & Innovation · 1 week ago

Director of Product Management

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Responsibilities

Lead, manage, and coach a team of product and project managers;
Model and promote evidence-based problem solving by synthesizing user research, technology trends, competitive trends to identify and define new digital product opportunities;
Collaborate with leadership, program, engineering, design and content teams to plan, guide, persuade and deliver a roadmap of digital products to meet New Yorker needs;
Negotiate product trade-offs to deliver the most impact and best user experience to New Yorkers;
Build and maintain strong working relationships across the team, organization;
Present to a large variety of audiences, clarifying complex problems simply with clear priorities;
Partner with cross functional teams across the city to deliver public facing digital products
Demonstrate high design standards and inclusion to build a diverse, high-performing team;
Inspire City partners and colleagues to anchor their work in human-centered design, user research methodologies and evidence-based solutioning;
Manage special projects and initiatives as assigned.

Qualification

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ElectronicsProduct DevelopmentTeam ManagementCross-functional CollaborationUser ExperienceProblem-SolvingPersuasionCoachingStrategyPrioritizationInterpersonalAnalyticalProactiveCreativityAttention to DetailCommunicationDiversityInclusion

Required

A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described above; or
Education and/or experience equivalent to the above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described above.

Preferred

10+ years experience leading multiple product development cycles for public facing digital tools or services from concept to launch
Ability to persuade and align diverse partners and executives
Proven success in leading and coaching strong teams with tangible successes
Incredible strategy, prioritization, focus and interpersonal skills with a track record of delivering impactful products, on time and with a happy team
Experience working with cross-disciplinary teams of product, engineer and data experts to deliver digital products and services that improve user’s experience and organizational goals
Strong analytical, strategic and focus on delivering impact and best-in-class user experience to New Yorkers
Self-motivated and proactive with ability to creatively solve problems
Best-in-class attention to detail with strong written and verbal communication skills
Exemplifies diversity, equity and inclusion work in past projects
Experience with working across ecosystems, platforms and new technologies.

Benefits

Public Service Loan Forgiveness

Company

New York City Office of Technology & Innovation

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The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City.

Funding

Current Stage
Late Stage

Leadership Team

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Daniel Gonzalez
Telephony SME - Contractor NYC OTI
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Joel V
Incident Response Readiness Coordinator at NYC OTI Cyber Command
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Company data provided by crunchbase
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