Quickbase · 1 week ago

Sr. Operations Analyst - Sales Incentive Compensation

United States

Full-time

Remote

Senior Level

5+ years exp

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AppsBusiness Process Automation (BPA)

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Responsibilities

Lead the design, implementation, and optimization of comprehensive sales incentive compensation programs drives GTM performance and aligns with organizational goals.

Drive incentive compensation plan analytics, assessing plan effectiveness and spend. Develop analytics and dashboarding capabilities to report on key metrics and provide insights.

Participate regular market analysis, benchmarking and feedback sessions and stay informed about best practices to ensure sales incentive programs remain competitive and impactful. Recommend adjustments as necessary.

Utilize data analytics to assess the effectiveness of existing incentive programs, identify opportunities for improvement, and make data-driven recommendations.

Manage development and distribution of plan documents, plan calculators, and training materials for compensation program rollouts.

Establish clear crediting rules and work closely with Legal on plan terms and conditions.

Assist in the development and implementation of compensation process & policies working with Finance, Legal, HR and GTM Operations.

Manage the calculation and payment of commissions accurately and timely. Lead, support and partner with Accounting to offshore commission calculation and administration.

Effectively communicate compensation plans, policies, and changes to ensure transparency and understanding among employees, managers, and executives.

Collaborate with cross-functional teams, including Finance and HRIS, to ensure accurate and timely data analysis, reporting, and systems alignment related to compensation.

Lead monthly and quarterly governance committee meetings.

Participate in the issue resolution process for responding to escalated issues and questions concerning incentive compensation plan design and policies.

Qualification

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Incentive Compensation DesignGTM Compensation PrinciplesSales Performance ManagementSalesforceXactlyPower BIData InterpretationProcess ImprovementsProblem-SolvingAttention to DetailCommunicationInterpersonal SkillsProject Management

Required

Bachelor's Degree and/or equivalent experience

Minimum 5+ years of experience in incentive compensation design and management

Strong understanding of GTM compensation principles, plan mechanics and best practices

Proficiency in using sales performance management tools and systems (e.g., Salesforce, Xactly, Power BI). Xactly hands on knowledge is preferred

Excellent analytical and problem-solving skills with the ability to interpret data and generate actionable insights

Strong attention to detail and accuracy in commission calculations and reporting

Strong communication and interpersonal skills, with the ability to collaborate effectively across functions and influence stakeholders at all levels of the organization

Strong project management skills to move projects/tasks forward

Proven track record of driving process improvements and implementing best practices

Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively