29 applicants

Company

Original Job Post

VML · 1 week ago

Program Manager

New York, NY

Contract

Onsite

Senior Level

$60K/yr - $140K/yr

7+ years exp

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Responsibilities

Business & Technical Analysis: May act as a client proxy for agile teams; may also coach and support Product Owner(s). Manage multiple activities/projects under one or more clients. Support/provide strategic direction related to processes and resolution paths. Support agile teams to groom and refine user stories and acceptance criteria to meet the agile team’s definition of ready. Provide well researched POV documents on a variety of solutions related to project work. Analyze processes continuously for refinement; execute measures for optimization.

Project Management: Continuously monitor project health via resourcing, profitability and burn rates. Works with clients to define KPI’s and meaningful metrics to report project health. Works closely with Client Engagement and delivery teams to architect solutions that best meet client requirements.

Leadership & Team Management: Support creation of RFP responses with other teams within VMLY&R and new business engagement. Create/draft contracts and scopes of work. Manages internal teams and client relationships in alignment with Client Engagement team. Maintain direct client relationships with Product Owners and client management leadership. Responsible for interviewing and making recommendations to hire analysts at the Manager and Senior Manager levels. Coach, mentor and manage a Delivery team in the creation of business analysis tools/techniques and business requirements (i.e. user story mapping, process maps, rules matrices, mockups, textual requirements, user stories etc.). Serve as a key point of contact and liaison for cross-divisional teams, agency peers and management. Support scoping and estimation exercises with Client Engagement teams.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Project ManagementBusiness AnalysisAgile MethodologiesUser StoriesAcceptance CriteriaFinancial ManagementCross-Functional CollaborationApplication Lifecycle ManagementDeadline ManagementWorkload ManagementProblem-SolvingInterpersonal SkillsConflict ResolutionTeam ManagementAdaptabilityFlexibilityContinuous ImprovementAttention to DetailCommunication SkillsJIRAConfluence

Required

College degree or equivalent Project Management and/or Business Systems Analyst experience

7+ years of analyst, project management, technical, and/or business experience

Master of agile software development methodologies, amongst other methodologies

Experience in running or working with agile teams (preferably Scrum)

Understanding of business requirements, user stories, and acceptance criteria

Ability to provide proactive and assertive leadership in problem solving, managing financial success of projects, maintaining timelines, and reducing waste

Strong interpersonal skills and able to resolve conflict with productive outcomes

Ability to effectively work across departments with diplomacy and a firm understanding of other’s roles and perspectives

Ability to manage multiple work-streams (projects) effectively and efficiently.

Extensive team management skills for teams of 5+.

Ability to view problems in context at the system level and align solutions with the strategic direction of our clients and company

Experience with multiple application lifecycle management solutions

Proactive, adaptable, and flexible

Life-long learner, demonstrated commitment to continuous improvement

Strong attention to detail

Demonstrable ability to operate under tight deadline with complex business/technical solutions

Ability to manage workload with minimal supervision

Excellent written and verbal communication skills

Preferred

Bachelor’s degree in business administration, computer science, computer information systems, marketing, or equivalent experience

Certification for or extensive experience of JIRA and Confluence

Benefits

Medical, Dental, Vision Insurance

401k Match (100% dollar-for-dollar match, up to 5% of salary contribution)

Paid Time Off

Training Opportunities

Company

VML

Glassdoor

3.7

VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths.

Founded in 1992

Kansas City, Missouri, USA

10,001+ employees