92 applicants
Criteo · 1 week ago
Customer Success Manager
New York, United States
Full-time
Hybrid
Entry Level
$62K/yr - $78K/yr
2+ years exp
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Ad RetargetingAdvertising
Insider Connection @Criteo
Responsibilities
Deliver excellent customer service via friendly, timely, and clear communication
Set up new advertising campaigns and update existing campaign settings within Criteo’s Commerce Growth platform
Work cross-functionally with Account Strategy and Operations teams for higher-complexity implementations
Provide troubleshooting and escalation for Criteo products
Serve as an expert resource on Criteo platform functionality and best practices
Maintain an understanding of clients’ objectives and how work impacts their success
Qualification
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Required
Exceptional organization skills; ability to appropriately prioritize across competing responsibilities and stakeholders
Exceptional attention to detail; ability to follow processes and complete tasks with a high degree of accuracy
Strong written and verbal communication skills; ability to adapt your communication style to your audience
Solutions-oriented; willingness to continue working on a problem until a satisfactory conclusion is reached
Collaborative spirit; enjoys building strong relationships and working together to achieve a common goal
Adaptable; ability to learn quickly and thrive in a fast-paced environment
Self-motivated; comfortable navigating through ambiguous challenges autonomously
0-2 years of experience working in a customer-facing role
Preferred
Experience in advertising, ad tech, or digital media
Benefits
Healthcare
Dental insurance
Vision insurance
401(k) plan with company match
Short-term and long-term disability coverage
Life insurance
Family forming and wellness benefits
Flexible Work financial support
Learning opportunities
Robust annual leave plan including volunteer time off and summer vacation days
Company
Criteo
Criteo is a global technology company that serves personalized online display advertisements to consumers on behalf of e-commerce companies.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$61.03MKey Investors
SoftBank CapitalBessemer Venture PartnersIndex Ventures
2013-10-30IPO· nasdaq:CRTO
2013-09-02Secondary Market· Undisclosed
2012-09-25Series D· $40M
Leadership Team
Diarmuid Gill
Chief Technology Officer
Benoit Fouilland
Chief Financial Officer & Directeur Général Délégué
Recent News
2024-05-31
2024-05-28
2024-05-24
Company data provided by crunchbase
