RED Global · 1 week ago

Senior Business Analyst

Bridgewater, NJ

Contract

Hybrid

Senior Level

7+ years exp

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Human ResourcesStaffing Agency

Actively Hiring

Hiring Manager

Kishan Patel

Insider Connection @RED Global

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Conduct comprehensive analyses of business processes, market trends, sales performance, and customer data to identify areas for improvement.

Develop and maintain detailed business requirements, functional specifications, and process documentation.

Create and present reports, dashboards, and visualizations to communicate insights and recommendations to stakeholders.

Lead and manage projects aimed at improving commercial processes, customer engagement, and order management operations.

Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders.

Monitor project progress, manage risks, and ensure successful project delivery.

Act as a liaison between business units, sales teams, IT, and external partners to ensure alignment and effective communication.

Facilitate workshops, meetings, and discussions to gather requirements and obtain stakeholder buy-in.

Provide support and guidance to junior analysts and team members.

Identify opportunities for process optimization and cost reduction in commercial operations and order management.

Develop and implement strategies to enhance customer engagement and satisfaction.

Utilize Lean, Six Sigma, or other process improvement methodologies to drive operational excellence.

Assess and recommend technology solutions to improve business processes, customer engagement, and order management.

Work with IT teams to implement and integrate new systems, ensuring they meet business needs and requirements.

Provide training and support to end-users on new technologies and processes.

Conduct market research and competitor analysis to inform strategic decision-making.

Stay abreast of industry trends, emerging technologies, and best practices in commercial operations and customer engagement.

Act as a mentor to junior analysts, providing guidance, support, and knowledge sharing.

Foster a collaborative and inclusive team environment, encouraging professional growth and development.

Lead by example, demonstrating best practices in business analysis, project management, and process improvement.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business analysisCommercial processesOrder managementProject managementData analysisExcelSqlTableauPower biCommercial operationsSales strategiesCrm systemsProcess improvementLeanSix sigmaProblem-solvingCommunicationPresentationInterpersonalLeadershipMentoring