LoanCare · 1 week ago
Vendor Management Risk Analyst III
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Financial Services
Insider Connection @LoanCare
Responsibilities
Oversee department activities during management absence
Perform risk assessment/due diligence for new/existing service providers
Conduct new vendor onboarding
Submit new and active vendor contracts and SOWs to Legal Intake
Create required monthly executive presentation decks
Host monthly calls between internal stakeholders and service providers
Prepare and schedule on-site periodic reviews with high-risk service providers
Collaborate with internal lines of business to review, create, and implement measurable SLAs for scorecards
Complete and implement monthly scorecards for each assigned vendor
Review and approve service provider scorecards for publication
Coordinate and assist with special projects and assignments
Implement and maintain the Supplier Management Action Plan
Implement and maintain supplier score carding
Review third-party service provider processes, procedures, and work product for completion and accuracy
Maintain a centralized service provider database in SharePoint
Collaborate with internal Legal partners to finalize vendor contracts
Troubleshoot vendor problems and present to management as required
Work with internal stakeholders to identify improvement areas and prepare solutions
Review and monitor the vendor spending report quarterly to identify the population of LoanCare vendor relationships
Perform business unit compliance testing to ensure client/investor/state requirements, internal policies/procedures, and other guidelines are adhered to
Participate in business unit meetings between operational departments to share findings and ensure consistent standards are communicated appropriately
Monitor and review vendor contractual agreements annually
Maintain professional and productive service provider relationships
Escalate critical issues to management as required
Assist with training and mentoring Service Provider Oversight Risk Analysts I and II.
Provide backup and support to Service Provider Oversight Analyst, as needed
All other duties as assigned
Qualification
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Required
Bachelor’s Degree or equivalent required
8+ years of experience in vendor management (preferably within mortgage servicing or mortgage banking)
Advanced knowledge of the Microsoft Office products, including Word, Excel, and PowerPoint
Advanced knowledge of SharePoint required
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Excellent time management and organizational skills
Ability to recognize problems outside mandated company, client, and state regulations, guidelines, and requirements
Ability to multitask in a fast-paced environment
Ability to work independently and as part of a team
Self-starter with initiative, drive, and attention to detail
Preferred
Previous audit, compliance, or quality control experience preferred
Benefits
Virtual training and support
Teams video chat for engagement
Online/remote training opportunities
Free on-demand online training courses
Exciting engagement opportunities (fitness classes, contests, seminars)
Provided necessary equipment for remote work
Company
LoanCare
LoanCare, LLC, is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991.