KDInfotech ยท 1 week ago
Senior Desktop Administrator
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ConsultingInformation Technology
Senior Management
Insider Connection @KDInfotech
Responsibilities
Provide user support both onsite and remote staff
Troubleshoot Software and Hardware issues for staff as needed
Take part in company-wide projects (system upgrades, security rollouts)
Test and qualify new hardware/software for the company
Utilize established ticketing system to track open issues
Responsible for knowledge Base documentation creation
Supporting C-Level executives when needed
Qualification
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Required
2+ years of support experience with a variety of operating systems (MacOS preferred)
Proficient within Google Workspace administration
Experience with SaaS Applications
Experience with Okta administration
Audio/Visual application support and troubleshooting (Zoom)
Work experience with JAMF for MDM
Expertise in deploying and supporting desktops/laptops, phone systems, and various mobile devices
Preferred
PowerShell, Bash, or Python scripting experience is preferred
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance