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PNC · 1 week ago
Software Engineering Manager, Sr
Strongsville, OH
Full-time
Onsite
Senior Level
8+ years exp
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BankingFinance
Insider Connection @PNC
Responsibilities
Create and Maintain documentation to ensure knowledge accessibility.
Liaise with other application support teams and internal/external business and technical partners.
Provide ad hoc and on-demand reports.
Perform timely escalation of critical issues and proactively identify patterns of recurring issues to improve production.
Lead problem resolution and conduct root cause analysis and establish processes that will help incident prevention.
Participate in the Incident and Problem Management processes as a resolver accountable for root cause analysis, resolution and reporting.
Guidance to all staff involved and vendors in driving a coordinated approach for results.
Reduce escalations to Level 3 based on incremental learning about applications.
Manage a group of software engineers/managers across multiple product lines.
Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design.
Identify issues, share best practices, and drive continuous improvement.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Application Development
Business Management
Customer Needs
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design
Agile Development
Application Development Tools
Coaching Others
Continuous Learning
Design Thinking
Emerging Technologies
Influencing
Innovation
Roles at this level typically require a university / college degree.
Industry-relevant experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
Proven leadership experience with a moderate to large scope of responsibility is required.
Preferred
Monitoring and Debugging Tools (LogScale, Splunk, Dynatrace)
DevOps pipeline (Git, Jenkins, Artifactory)
Infrastructure (Red Hat Linux, Openshift, Windows)
Networking (DNS, Load-balancing, Network tracing, Firewall)
Database (Oracle, SQL)
API understanding & Web services technologies: (SOAP, JSON, REST)
Directories (LDAP, Active Directory)
Java
Application Development
Business Management
Customer Needs
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design
Agile Development
Application Development Tools
Coaching Others
Continuous Learning
Design Thinking
Emerging Technologies
Influencing
Innovation
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match, pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
8 occasional absence days each year
Between 15 to 25 vacation days each year
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10,001+ employees
H1B Sponsorship
PNC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (2)
2022 (4)
2021 (3)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO· nyse:PNC
Leadership Team
William Demchak
CEO, President and Director
Keith Hayes
Senior Vice President , PNC Aviation Finance
Recent News
2024-06-04
2024-06-03
Business Journals
2024-05-31
Company data provided by crunchbase
