Verizon · 1 week ago

Lead Experience Designer

New York, NY

Full-time

Hybrid

Senior Level

$127K/yr - $236K/yr

6+ years exp

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Communications InfrastructureInformation Technology

Comp. & Benefits

Insider Connection @Verizon

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Actively exploring user context, and engaging in target user activities when possible.

Participating in insight-gathering activities (informal or formal, primary or secondary) and creating design solutions that leverage user insights.

Actively researching competitive products, industry trends, and topics.

Staying updated on Verizon's business, strategy, and organizational structure.

Effectively designing solutions within Verizon's business context and revenue model.

Maintaining a working knowledge of UI standards for common platforms (iOS, Android, Web).

Working within Verizon's front-end and back-end technology constraints and capabilities.

Communicating the current project plan, goals, and expected outcomes.

Articulating user, business, and/or technical reasoning for detailed design decisions in critiques or presentations.

Providing mentorship in areas of expertise and ramp up new team members, with a focus on craft and process.

Identifying project needs and engaging stakeholders in conversation to fully understand needs.

Presenting work and engaging in constructive dialogue with stakeholders to understand the context of tasks and ensure strong design rationale.

Understanding the motivations and drivers of partners and stakeholders.

Leading a cross-disciplinary team including agency partners in problem-solving through the facilitation of design activities combined with hands-on work while planning an overall approach in partnership with leaders.

Ensuring the use of shared tools and systems to shape design solutions.

Building an understanding of related tools and software impacting end-product (i.e., CMS, sales tools, etc.)

Actively Identifying, escalating, and helping remove impediments keeping your team from being productive.

Making partners stronger by teaching design-led processes and best practices.

Seeking opportunities to contribute thought leadership to the broader design community.

Qualification

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