200+ applicants

Company

Original Job Post

Shippo · 1 week ago

Senior Program Manager

United States

Full-time

Remote

Senior Level

$135K/yr - $182K/yr

5+ years exp

Wonder how qualified you are to the job?

B2BE-Commerce

H1B Sponsorship

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Responsibilities

Lead and be accountable for the portfolio of 70+ carrier integrations.

Measure each carrier’s quality against an objective set of metrics, identify gaps, and feed that data into your prioritization

Lead cross-functional teams to develop label, rating, tracking, and invoicing implementations for new and existing carriers

Intake requests from multiple stakeholder groups and dig into customer impact analysis to identify winning initiatives.

Define project scope, goals, and deliverables.

Manage the project timeline, budget, and resources

Maintain a roadmap and project plan and report on schedule and status.

Highlight risks and identify mitigation paths.

Collaborate with product and engineering to build high quality, scalable solutions

Develop repeatable processes for executing all types of work for carrier integration lifecycle

Understand and own the shipping domain. Empathize deeply with merchants to understand their challenges. Model out how merchants are shipping goods to consumers. Contextualize those insights to determine the most important problems worth solving

Understand how we offer our services as a SaaS platform.

Empathize deeply with developers to understand their integration challenges.

Contextualize those insights to determine the most important problems worth solving

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS technologiesAPI productsBespoke integrationsCross-team alignmentProject managementECommerce order fulfillmentParcel carrier integrations

Required

Bachelor's Degree AND 5+ years experience in engineering, product/technical program management, data analysis, or product development

3+ years experience with cross-team alignment, project management

Technical background in SaaS technologies, API products, and bespoke integrations

Preferred

Experience with eCommerce order fulfillment a plus

Experience with parcel carrier integrations a plus

Benefits

Equity

Medical

Dental

Vision

Company

Shippo

Glassdoor

3.9

Shippo is a shipping platform that helps e-commerce companies manage their shipping operations.

Founded in 2013

San Francisco, California, USA

201-500 employees

https://goshippo.com

H1B Sponsorship

Shippo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (6)

2022 (10)

2021 (17)

2020 (10)