SignalWire · 1 week ago

Site Reliability Engineer

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Build and support reliable, scalable, and secure infrastructure to support our applications and services.

Monitor system health and performance to identify and address potential issues before they impact customers.

Utilize Infrastructure as Code (IaC) tools like Terraform to automate the provisioning and management of cloud resources.

Design, implement, and maintain secure and reliable network architectures within our cloud environment.

Develop observability solutions (logging, metrics, tracing) to provide insights for developers and operations.

Design and implement containerized application architectures using Docker and Kubernetes.

Participate in on-call rotations and lead incident response for critical issues.

Support and triage networking, cloud, or container-based issues.

Meet delivery commitments, communicate progress, and take ownership of the outcomes.

Support your team members in meeting their commitments, ensuring code quality and reliability.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Site Reliability EngineeringDevOpsPlatform EngineeringContainerizationOrchestrationInfrastructure-as-codeConfiguration ManagementObservabilityMonitoringLoggingTracingNetworking ProtocolsSecurity Best PracticesLinux System AdministrationCloud PlatformsMulti-cloud DeploymentsCI/CD PipelinesGitHub ActionsPythonRubyShellRustElixirDocker SwarmGrafanaLokiELKClickhouseRailsNode.js

Required

3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering.

Experience with containerization (Docker) and orchestration (Docker Swarm, Kubernetes)

Experience with infrastructure-as-code (Terraform, Pulumi) and configuration management (Ansible).

Solid grasp of observability, with experience in setting up monitoring, logging, and tracing.

Knowledge of networking protocols, security best practices, and Linux system administration.

Understanding of cloud platforms (GCP, AWS, Azure) and experience with multi-cloud deployments.

Familiarity with building and maintaining CI/CD pipelines with GitHub Actions.

Experience programming in Python, Ruby, Shell, Rust, Elixir, or others.

Familiarity with a variety of technologies we use or similar, such as Docker Swarm, Grafana, Loki, ELK, Clickhouse, Rails, Node.js, Redis, and Postgresql.