Singer Equipment Company · 6 days ago

Account Manager

Colonie, NY

Full-time

Onsite

Entry, Mid Level

$65K/yr - $75K/yr

2+ years exp

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E-CommerceFood and Beverage

Insider Connection @Singer Equipment Company

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Responsible for achieving company sales growth objectives through the development and execution of an action plan for the identification and integration of new partnerships

Identify and research prospective accounts in assigned market

Work collaboratively with other enterprise sales functions/divisions to leverage and maximize sales potential with respective account base

Execute with a high level of accuracy, timeliness and with minimal errors the daily order process for designated accounts utilizing the company ERP (TRX) System and AutoQuotes

Develop and maintain a thorough knowledge of the Company’s available resources, ERP System, products, policy and pricing structures

Professionally engage with cross-functional leadership to ensure that issues are resolved quickly and efficiently ensuring that commitments are met on time

Maintain a high level of communication (internal and external) regarding activity and account status/development initiatives. Maintain accurate and timely account records

Serve as primary customer contact for assigned sales/account base. Promote and demonstrate productive and positive customer relationships by ensuring friendly, professional, knowledgeable and responsive customer support (lead by example)

Engage in ongoing product and process training as those opportunities become available

Engage in activities to ensure that customer satisfaction is achieved, while maintaining company objectives for success

Build relationships and increase Company visibility through participation in Company-sponsored activities, trade shows, and other similar activities where applicable

Responsible for coordinating their own schedules, travel, and budget

Perform additional duties that may be assigned as necessitated by business demands

Qualification

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Hospitality industry knowledgeTechnology aptitudeEntrepreneurial driveResource managementComputer proficiencyExcelOutlookWordPowerPointCRMValid driver’s licenseProblem solvingCritical thinkingVerbal communicationWritten communicationPositive attitudeTeamworkTime managementOrganizational skills