40 applicants
IT Minds LLC ยท 1 week ago
Senior Genesys Test Engineer
United States
Full-time
Remote
Senior Level
10+ years exp
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AnalyticsCloud Computing
Insider Connection @IT Minds LLC
Responsibilities
Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting.
For both Functional and Non-Functional expertise in Test Case Design, Test Execution, Defect Management, Reporting and Test Asset Maintenance (manual and automated). Experience of logging the bugs on Qtest and Jira.
Proficient in preparing Test plan strategy, Test Approach and Test Results documents.
Able to design and execute various testing techniques and strategies.
Working knowledge of JIRA and Confluence.
Experience in test automation tools supporting Contact Center platforms. (i.e. selenium or Qtest )
Prefer experience with Cyara for automated IVR testing.
Understands the SDLC, Agile/SCRUM concepts and software release cycle.
Excellent Oral & Written communication skills.
Good customer interfacing skills and ability to collaboratively work with different stakeholders in IT and Business.
Prefer to have experience in Genesys cloud testing.
Qualification
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Required
10+ years of experience
Experience validating Contact Center components related to voice, email, and work items channels
Experience in both on-Prem and Genesys cloud environments
Experience in Test Case Design, Test Execution, Defect Management, Reporting, and Test Asset Maintenance
Experience with logging bugs on Qtest and Jira
Proficiency in preparing Test plan strategy, Test Approach, and Test Results documents
Ability to design and execute various testing techniques and strategies
Working knowledge of JIRA and Confluence
Experience in test automation tools supporting Contact Center platforms
Understanding of SDLC, Agile/SCRUM concepts, and software release cycle
Excellent Oral & Written communication skills
Good customer interfacing skills and ability to collaboratively work with different stakeholders in IT and Business
Preferred
Experience with Cyara for automated IVR testing
Experience in Genesys cloud testing
Company
IT Minds LLC
IT Minds LLC provides the resources for long and short-term contracts. It also offers various product services.
51-200 employees
H1B Sponsorship
IT Minds LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (24)
2022 (21)
2021 (17)
2020 (6)
Funding
Current Stage
Growth StageCompany data provided by crunchbase
