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Cypris · 5 days ago
Account Manager
New York, NY
Full-time
Onsite
Entry, Mid Level
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Artificial Intelligence (AI)Business Intelligence
Insider Connection @Cypris
Responsibilities
Strategically manage and nurture relationships with existing clients to ensure high levels of satisfaction and retention
Work with some of the world’s most innovative companies, closely helping impact strategic decisions towards R&D and new product development
Drive the renewal process by engaging with clients well in advance of the contract renewal date
Identify and pursue opportunities for account growth, including upselling and cross-selling software solutions
Serve as the primary point of contact for clients, addressing their needs and resolving any issues promptly
Collaborate with the sales, customer success, and product teams to ensure a seamless client experience
Monitor and analyze client usage data to provide insights and recommendations for optimization
Conduct regular check-ins and business reviews with clients to ensure they are achieving their desired outcomes
Develop and implement strategies to maximize client engagement and product adoption
Qualification
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Required
Strong interpersonal and communication skills, with the ability to build rapport and trust with clients
Proven track record of managing client relationships and driving account growth
Excellent problem-solving skills and the ability to think strategically about client needs
Familiarity with software products and the ability to quickly learn new technologies
Highly organized and detail-oriented, with the ability to manage multiple accounts simultaneously
A proactive and self-motivated approach, with a passion for delivering exceptional customer experiences
The ability to work collaboratively in a fast-paced, team-oriented environment
Benefits
Unlimited paid time off
Health, dental, and vision insurance
Company
Cypris
Cypris is a market intelligence platform that centralizes innovation data and provides live, AI-powered insights to solve R&D challenges.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$5.7MKey Investors
York IE
2023-01-01Series A· $4M
2021-09-20Seed· $1.3M
2021-01-01Pre Seed· $0.15M
Leadership Team
Amir Achourie
Co-Founder & CRO at Cypris
Recent News
2024-06-04
thesaasnews.com
2024-06-04
2024-06-04
Company data provided by crunchbase
