HD Supply · 1 week ago

Senior Salesforce Business Analyst

Georgia, United States

Full-time

Onsite

Mid, Senior Level

5+ years exp

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ConstructionHardware

Insider Connection @HD Supply

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Interfaces with Business Stakeholders and IT infrastructure teams to define, gather, and document business processes and needs, and translate into detailed functional specifications for development. Performs business systems and process analysis of existing and future systems/processes. Conducts interviews and requirements gathering workshops. Ensures sign-off of all artifacts.

Coordinates requirements for new and existing applications. Assists in testing, training plan development and training, support for users, and developing user documentation (i.e. web manuals, reference guides, etc.). Participates in QA process; identifies test cases; explains complex processes; aids in developing test plans.

Analyzes current state and emerging technology/application functionality and business needs proactively to add value.

Develops detailed business case, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analysis

Works with the project team to manage project scope and timeline, from conception to implementation. Manages project tasks and project life cycle phases (i.e. defining requirements, documentation, process flows and specifications, etc.) to meet customer goals and requirements. May act as a Project Manager on approved projects, defining scope, project schedules, and implementing solutions per IT tollgate processes.

Coordinates relationship and communication with the client and prioritizes the delivery of IT services.

Conducts root cause analysis using knowledge of applications, interfaces, and technology for defect resolution in a module or subject area.

Qualification

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Reside in specified stateExperience in related fieldCertification required

Required

Must reside in the state(s) specified above

BS/BA in a related discipline

Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field

Certification is required in some areas

Company

HD Supply

Glassdoor

3.6

HD Supply, a wholly owned subsidiary of The Home Depot, is a leading wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries through an expansive network of over 100 distribution centers across the U.S.

Founded in 2007

Atlanta, Georgia, USA

10,001+ employees