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Boston College · 1 week ago
Senior Business Systems Analyst
Chestnut Hill, MA
Full-time
Onsite
Senior Level
$80K/yr - $100K/yr
5+ years exp
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Education
Insider Connection @Boston College
Responsibilities
Research and analyze issues across student-facing administrative systems
Gather requirements, provide user support and training, test new features
Troubleshoot application and database production issues
Manage production support process
Become an expert in the Student Information System from a systems administration perspective
Identify risks, gaps, and resolve issues to keep project activities on track
Define systems scope and objectives based on user needs
Advocate for critical features and functions for end users
Create and execute test plans, scenarios, and cases
Maintain and communicate user and system requirements
Qualification
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Required
Bachelor's degree required for all levels.
Ability to facilitate and perform fit gap analysis, determine solution/approach and document results with cross functional teams.
Ability to create complex rules, execute systems activities, and act in an ongoing support capacity, troubleshoot, debug and resolve production issues.
Experience working in an agile development environment required, preferably in a coaching role. Experience implementing and/or teaching agile methodology and scrum practices is a plus.
Excellent planning and oversight skills to ensure that functional and technical tasks are assigned, monitored and completed.
Effective communications, relationship building and training skills to ensure that end users, technical staff and vendors are up-to-date on system capabilities, enhancements and release plans.
Strong leadership skills and the aptitude and interest to mentor other team members.
Ability to work independently to identify risks, gaps and resolve issues in order to keep project activities on track.
Expertise in business process analysis and management. Ability to provide guidance about the business implications of applying various systems changes. Skilled in the definition and formulation of systems scope and objectives based on user needs and an in-depth understanding of business systems and industry requirements.
Ability to elicit, document and communicate user and systems requirements via user stories, functional and systems specifications, use cases, process flows, data diagrams, etc.
Product management/owner mindset - ability to advocate for features and functions critical for end users and overall product offering. Ability to effectively communicate, prioritize and conduct overall product backlog grooming sessions in collaboration with team members.
Ability to create, maintain and execute a variety of test documents and corresponding activities including: functional, end to end and user acceptance test plans, test scenarios and test cases.
Proficient in MS Office applications; experience with project management and collaboration tools such as Jira and Confluence preferred.
Preferred
Prior higher education experience; Student Services or Admissions System experience most preferred.
Detailed working knowledge of enrollment, financial aid, admissions, student account and degree audit processes and best practices.
This role will focus primarily on Financial Systems within Student Services. Prior experience with Student Account and Financial Aid systems will be beneficial.
Benefits
Tuition remission for Employees
Tuition remission for Spouses and Children who meet eligibility requirements
Generous Medical, Dental, and Vision Insurance
Low-Cost Life Insurance
Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
Paid Holidays Annually
Generous Sick and Vacation Pay
Company
Boston College
Boston College is a private Jesuit Catholic research university located in Chestnut Hill, Massachusetts.
1,001-5,000 employees
H1B Sponsorship
Boston College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (37)
2022 (64)
2021 (50)
2020 (40)
Funding
Current Stage
Late StageTotal Funding
$2.78M2011-01-01Grant· $2.78M
Leadership Team
Nicholas McDonald
Vice President - BC Out For Business
Abigail Bergman
Graduate Assistant Donovan Scholars Program, Partnerships, and Student Support Coordinator
Recent News
Alfred P. Sloan Foundation
2023-10-30
Providence Business News
2022-09-29
Company data provided by crunchbase
