ServiceChannel · 4 days ago
Product Manager
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EnterpriseFacility Management
Insider Connection @ServiceChannel
Responsibilities
Define product requirements for the core platform to ensure customer success in the use of ServiceChannel products.
Work with internal teams to enhance the customer experience with ServiceChannel products from initial order through support.
Collaborate with engineering teams in an agile environment to drive constant innovation.
Efficiently communicate project status and updates to internal stakeholders, including executive management.
Ensure the value of ServiceChannel products and releases are clearly positioned and marketed to customers.
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
Provide weekly Release Reporting and work towards making improvements in the release process.
Qualification
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Required
3+ years product management experience in a SaaS company
Proven experience developing both web and mobile products
A history of translating customer insight into product requirements
Strong analytical and quantitative skills with ability to use hard data and metrics to back up assumptions evaluate outcomes and challenge conventional wisdom
Success in building coalitions and working across a range of teams, including UX, Engineering, Compliance & Legal, Finance, and Marketing
Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environments
Excellent communication and presentation abilities
Preferred
Demonstrable knowledge of facilities management and/or service provider companies and markets
BS or BA or equivalent experience in computer science, engineering, math, finance, economics, or related
Experience in Agile development practices
Company
ServiceChannel
ServiceChannel is the cloud-based service automation platform for facility maintenance and repair services.
H1B Sponsorship
ServiceChannel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (4)
2022 (6)
2021 (2)
2020 (9)
Funding
Current Stage
Growth StageTotal Funding
$114.5MKey Investors
AccelSJF VenturesJeffrey Finkle
2021-07-12Acquired· by Fortive ($1.2B)
2017-05-02Series B· $54M
2015-01-20Series Unknown· $31M
Recent News
2023-12-20
2023-12-20
2023-12-20
Company data provided by crunchbase